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“Hiring a Customer Service Technician for Bosch Group in Vienna, Austria – Job Description and Qualifications”

Goellnergasse, 1030 Vienna, Austria
full time
Bosch Group

Company Description

At Bosch, we shape the future with high-quality technologies and services that inspire enthusiasm and improve people’s lives. Our promise to our employees is rock solid: We grow together, enjoy our work and inspire each other. Welcome to Bosch.

Bosch Home Comfort Group is a leading European manufacturer of resource-saving heating products and hot water solutions. We have the strong international and regional brands Bosch Home Comfort, Buderus and Junkers as well as a comprehensive range of products that are manufactured in a total of 24 plants in 14 countries in Europe, North and South America and Asia. The Buderus brand is a leading European manufacturer of resource-saving heating products and hot water solutions. In Austria we are very well positioned with our own sales and customer service.

We are hiring! We are looking to strengthen our team a customer service technician for the region Wien.

Job Description

  • Realize reliably: You will independently and thoroughly carry out maintenance work, commissioning or repairs for our entire product range
  • Take responsibility: Analyzing, finding and eliminating faults is your area of ​​responsibility and you make a significant contribution to customer satisfaction
  • Communicate networked: You have a lot of contact with our customers and advise them, for example, on the ideal setting of the devices for their personal needs

qualifications

  • Personality: You are very customer-oriented, independent, reliable and like to look for solutions.
  • Experience and know-how: Area-specific professional experience in the HVAC system, good handling of IT, experience in customer service is an advantage – can also be acquired as part of our training,
  • Driver’s license: class B
  • Education: Completed training in the field of electrical, refrigeration, heating technology or mechatronics (apprenticeship, HTL technical school or similar)
  • Language: Very good knowledge of German

Additional Information

  • Several months of qualified and practice-oriented training as the basis for exercising your position
  • Ongoing further training and certifications (e.g. final apprenticeship examination for refrigeration and air conditioning technology, etc.)
  • Your working day begins and ends on your doorstep with a high-quality company vehicle
  • A long-term permanent position

In addition to all the benefits already mentioned, it is important to us to offer an attractive remuneration package. The gross salary is at least 33 000 EUR p.a. (incl. 13th & 14th salary, 38.5 h/week, metal trade collective agreement). Depending on your qualifications and professional experience, there is a willingness to make significant overpayments.

To enable a quick application process, please upload your CV high. We also look forward to a Letter of motivation and relevant certificatesto get a better picture of you.

We celebrate, work and win – #LikeABosch!

In this team we are by first name. Become a part of it and experience unique Bosch moments with us.

Diversity and inclusion are not trends for us, but firmly anchored in our corporate culture. We therefore look forward to all applications: regardless of gender, age, impairments, religion, ethnic origin or sexual identity.

Apply now online in just 3 minutes!

Questions about the application process? Contact your recruiter:

Ann Kristin Miltzow
[email protected]”>[email protected]

Danger! Due to the General Data Protection Regulation (GDPR), we are not allowed to consider applications via email.

You can always find all current open positions on our Career Homepage.

Apply now

2023-05-02 14:52:42
#Customer #Service #Technician #Thermotechnology #Vienna #mfdiv #DER #STANDARD

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