CPAM OF LOIR-ET-CHER
“A job that changes your life, it changes everything”! An emblematic institution of Social Security, the Primary Health Insurance Fund (CPAM) supports policyholders, healthcare professionals and businesses on a daily basis. At the departmental level, the CPAM ensures the reimbursement of healthcare costs and the payment of replacement income to more than 300,000 beneficiaries in particular. It also implements health prevention and promotion actions for its audiences, while ensuring the sustainability of the healthcare system. Its 225 employees work hard every day to provide quality service! The department in charge of Relations with Healthcare Professionals at the CPAM of Loir-et-Cher is an essential link in supporting healthcare professionals in the department in conjunction with the various partners of Health Insurance (ARS, Councils of the Order, coordinated practice structures, healthcare establishments, etc.). The first point of contact for healthcare professionals, they support them from the moment they start working until they stop working. As part of an internal mobility initiative, the CPAM of Loir-et-Cher is recruiting a Technician in the Healthcare Professional Relations department (M/F), on a permanent contract, full-time. Within a business unit of 3 technicians and a technical advisor, the Healthcare Professional Relations technician reports to a Department Manager and their Deputy.
Job Description
After a period of support and training on all missions, you will take charge of diversified activities: • Make appointments with health professionals when they set up; • Manage and feed the health professional file (constitution, verification of completeness, entry and updating of files); • Manage payments to health professionals and medical structures; • Respond to questions from health professionals relating to conventional rights and obligations; • Develop various correspondence (emails and letters to health professionals in particular); • Research the regulatory texts to be applied for processing files. The activities of the Health Professional Relations Technician involve working across the department (Health Insurance Delegates, Digital Health Delegates, Coordinated Exercise Referent) and the various CPAM departments (health costs in particular), but also with external partners (Councils of the Order and ARS in particular).
Profile sought
Your skills
• Interpersonal skills and customer service skills; • Team spirit; • Comfortable in telephone relations and written exchanges; • Rigor, autonomy and initiative; • Good knowledge of Office tools (Word, Excel, Outlook), and ability to use new IT tools; • Ability to research, understand and summarize the information collected. The successful candidate must comply with the requirements of the organization’s Information System Security Policy.
Additional information
• Full-time permanent contract (36 to 39 hours per week with RTT days / variable hours from Monday to Friday) • Level 3 of the social security organization classification • Possible professional development within the department • Gross monthly salary: €1,808.36 gross over 14 months (€25K annually), adjustable according to the experience and skills of the successful candidate, and additional profit-sharing bonus • Job eligible for teleworking (at the end of the skills development period) • Access to the company restaurant, with partial coverage of the meal voucher by the employer • Access to the social and cultural offers of the Social and Economic Committee (ticketing, school voucher, travel, participation in the coverage of a sports license, etc.) • Possible access to the sustainable mobility package set up within the organization (€500/year) or partial coverage of public transport subscriptions • Workplace: Blois (41) – parking available to employees Marie PRELLIER, Head of the department responsible for relations with healthcare professionals, can be reached by email at the following address for more information on the job: MARIE.PRELLIER@assurance-maladie.fr
Contact
Applications, by letter with reasons accompanied by a curriculum vitae, should be sent electronically to the attention of Mrs. Lucie HOUSSIER, Deputy Head of Human Resources, at the following email address: recrutement.cpam-blois@assurance-maladie.fr, by Friday 09/13/2024 at the latest. Tests for selected persons will take place between 09/18 and 09/20/2024. Motivation interviews may take place between 09/23 and 09/30/2024. Starting date: as soon as possible
Benefits of the position
Health coverage, savings and pensions, teleworking, leave, hours, training… Discover everything that Social Security offers its employees!
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