He accuses the carrier of destroying the luggage. The fight has been going on for over a year

Even the famous and popular, who often rely on the benefits that come from their star status, have to lose their nerves because of what they consider inadequate customer service. Usually they express the situation, even when it is clear that the customer is to blame. Much to their disappointment, the rules of the shop also apply to those whose faces we regularly see on the glass screen.

Sometimes, however, the claims of the stars seem to be fully justified. Monica Richardson Last year she took a flight she would like to forget. Unfortunately, she is prevented from doing so by problems in resolving consumer disputes. The clearly irritated journalist finally decided to publish the months-long discussion with the customer service staff of one of the low-cost airlines.

The rest of the article is below the video

The former host of “Pytanie na Śniadanie” went on holiday to Spain last year. She would certainly remember this trip if it wasn’t for the unpleasant situation she experienced on the way back. She shared a photo on InstaStory clearly damaged shoes.

Do you know what it is? Here are my new ski boots after flying with Wizz Air from Barcelona last year. Do you know what has happened since then in the complaint process with this airline? Nic – began a series of reports attacking the popular carrier.

Monika Richardson did not hide her anger when she received an answer about the need for a statement to prove the destruction of the shoes. With a hint of malice, she admitted that “you can’t see anything in these pictures.” The journalist continued her online post.

Never in my life has an airline destroyed my luggage this way. And now they are doing everything they can to avoid being responsible for it. Traitors! – she wrote, making serious accusations.

The 52-year-old decided to use his access to warn Internet users not to use the services of this carrier. She did not forget to tag his profile.

This is an airline that doesn’t know what customer service means. Random people reply to emails by copying/pasting whatever the boss said. It is impossible to call it. No one listens or reads the explanations. If possible, fly another line – she pleaded.

Have you ever experienced this type of situation?