Nearly a week after we shared the story of a Harlem family living through an ordeal in their apartment since they moved in as rodents have become permanent tenants, Councilman Shaun Abreu paid a home visit.
“Thank you for letting me into your apartment,” the councilor told the family.
The family told him that they have not received any help from the Galil Management agency, despite calls and complaints.
“You have to put pressure on the agency directly, because it is not fair that when you make a call, they are not answering,” Abreu said.
Nothing has changed since we visited the family almost a week ago.
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“Yes, exactly the same day that you were here in the apartment, at night, we found a mouse caught in the trap. The trap, just that we had in front of the sink, we found one there,” explained Lucier Robles, the tenant of the apartment infested with mice.
Even two-year-old Noah can’t handle the situation anymore, as he sees mice running around his house.
For his part, the councilman told the family that his office will contact the agency to come up with a possible solution.
“My office is willing to speak directly to the agency, making sure this problem doesn’t happen,” Abreu said. “That’s why I personally came here to observe and also to see how our office can help.”
To combat the growing problem of rodents in New York, the City Council last year approved a “Plan of Action against Rats”, of which Abreu is one of the promoters.
“Just solve the problem, otherwise I’m going to have to go to the legal part to see if we can get a refund so I can move out of here,” Robles said.
We have tried again to contact Galil Management via email, but have yet to receive a response.
“As I was saying, we incurred expenses of around $10,000 to move into this apartment 2 years and 8 months ago, so it is not fair for us to have to live under this situation and constantly complain to management and have them do ignored,” added Robles.
If you or someone you know is going through a similar situation, you can contact your district councilor, call 311 or file a complaint on the web page that appears on the screen.
