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Hangzhou Launches New Policy to Upgrade Online Car-Hailing Experience

Hangzhou, China – Hangzhou’s online car-hailing industry has introduced a new policy aimed at upgrading the experience of upgrading vehicles. The policy, which was announced by the General Office of the Hangzhou Municipal Government and the Hangzhou Municipal Transportation Bureau, will be implemented from July 17.

The new policy is seen as an important measure to support the Hangzhou taxi industry’s preparations for the upcoming Asian Games. It aims to promote the upgrading and upgrading of vehicles in the online car-hailing industry, while also accelerating the exit of “old, broken, and small” vehicles from the market. The goal is to provide a better travel experience for citizens.

This is the second time that Hangzhou has made policy improvements since online car-hailing was included in local regulations. The new implementation rules increase the basis for the formulation of local laws and regulations, and adjust the division of responsibilities among departments. Additionally, the reporting time for online car-hailing pricing rules has been shortened from 15 days in advance to 7 days.

The new policy also strengthens the requirements for on-board equipment and data access, as well as safety management and digital supervision measures. Cruise taxi operators who solicit customers through online reservations can now charge according to the amount displayed on the meter or according to the pricing rules of online car-hailing. The responsibility of issuing an invoice to the passenger lies with the online car-hailing platform company if the fee is charged according to the platform’s pricing rules.

The revision of Hangzhou’s online car-hailing technical standards covers six aspects, including vehicle models, vehicle age, fuel type, performance parameters, on-board equipment, and scope of application. The policy now stipulates that new vehicles should be used to improve overall safety and comfort, and that new energy pure electric vehicles or non-new energy pure electric vehicles purchased with a taxable price of more than 150,000 yuan should be used.

Hangzhou currently has 43 platform companies operating in the online car-hailing industry, with over 60,000 vehicles and drivers. The industry receives nearly 1 million orders every day, meeting the personalized travel needs of 1.5 million passengers. According to data from the Ministry of Transport, Hangzhou has the highest compliance rate for online car-hailing among central cities in the country.

The new policy is expected to further enhance the quality and efficiency of Hangzhou’s online car-hailing services, providing a safer and more convenient transportation option for residents and visitors alike.

Source: Zhejiang Daily
Author: Correspondent Li Qing, Reporter Zhang Fan
Editor: Zheng Haiyun
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What are the responsibilities of online car-hailing platforms in implementing the stricter evaluation criteria for vehicles and drivers?

And clarify the responsibilities and obligations of online car-hailing platforms and drivers.

According to the new policy, online car-hailing platforms must implement stricter evaluation criteria for vehicles and drivers. They are required to upgrade at least 50% of their vehicles in Hangzhou to meet the new standards by the end of next year. The city will also provide financial subsidies to support this upgrade process.

Furthermore, online car-hailing platforms are now obligated to regularly inspect and maintain their vehicles to ensure they are in good working condition. They must also provide comprehensive insurance coverage for both drivers and passengers, ensuring their safety while on the road.

The policy also introduces measures to encourage the replacement of fuel-powered vehicles with new energy vehicles in an effort to reduce pollution. Online car-hailing platforms are encouraged to give priority to new energy vehicles in their fleets, and the city government will provide support in terms of infrastructure and subsidies to promote their adoption.

The introduction of this new policy is expected to enhance the overall service quality of the online car-hailing industry in Hangzhou. It will not only ensure that vehicles and drivers meet higher standards but also contribute to the city’s environmental goals by promoting the use of clean energy vehicles.

With the upcoming Asian Games, Hangzhou is striving to create a safe, efficient, and environmentally friendly transportation system. This new policy is an important step towards achieving these goals, and it is hoped that it will contribute to a better travel experience for both locals and visitors alike.

1 thought on “Hangzhou Launches New Policy to Upgrade Online Car-Hailing Experience”

  1. This new policy introduced by Hangzhou to enhance the online car-hailing experience is a step in the right direction. It signifies the city’s commitment to providing a more convenient and efficient transportation system for its residents. I hope other cities follow suit and prioritize the improvement of ride-hailing services.

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