A netizen who claimed to be a “five-star member” of Haidilao complained that if he ordered a little too much food when he went to Haidilao many times, the order would be filled. Wait, after the reaction, the district manager admitted his mistake and fired the store manager, but he did not refund the overcharge fee. He also said that the “Singapore lawyers” will sue the original PO for damage to goodwill. After the news came out, Haidilao Facebook was attacked. A large number of netizens washed the version, and Haidilao has not yet responded.
The original PO stated on the Facebook “Breaking News Commune” on the 5th that since last year, the operator has repeatedly filled the bill when consuming in Haidilao, and there is a problem with the checkout amount. The status of overcharging and other overcharges, and confirmed by multiple employees, point to a problem with the system.
The original PO stated that after the district manager confirmed that there were problems with the account, the dishes were not prepared, and the system, he had admitted his mistake and fired the store manager, but he was unwilling to refund. If he was unwilling, the district manager said that he had prepared a “Singapore lawyer team” and a legal advisory team to file a lawsuit against the loss of goodwill. Want to force the original PO to silence.
As soon as the article was published, it was immediately fermented on the Internet, and a large number of netizens left messages on the Haidilao Facebook fan group: “It turned out to be Haidilao”, “Is there any free food for the Singaporean lawyers at the store?”, “I will pay the order Hot pot is not easy”, “Respond, is it serious to cheat customers? Or is your crisis management just that bad?” “Zhongshi News” has asked Haidilao about this, but has not received a response so far.
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2023-05-09 01:33:11
