TRIBUNNEWS.COM – Head of Integrity (user trust, identity & access management, safety, Grab financial risk), Wui Ngiap Foo revealed, to provide security and safety to customers, driver partners must drive well.
Foo explained, Grab has installed a sensor that can detect if the driver partner is not driving well.
“We can get events such as driving above the limit speed (speeding), sudden braking, and sharp turns from telematics data obtained through sensors on the driver’s cellphone,” he said on Wednesday (11/18/2020) afternoon.
What driver partners need to pay attention to is that the system can affect the ratings or ratings of Grab customers.
“These detectors usually have a strong correlation with feedback negative results from passengers and also ratings, “he explained.
Despite being like that, parties Grab provide incentives for driver-partners who drive well.
“We send a safety report from our driver partners with an assessment (score) safety to increase their awareness of unsafe driving behavior and provide incentives for those who drive safely, “concluded Foo.
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