Jakarta, CNN Indonesia —
gojek stated that he had mediated with the Surakarta Police regarding the incident of determining the suspect and was obliged to report to his partner for sending orders GoShop contain alcoholic beverage.
Gojek said the partner had not been named a suspect and was not obliged to report it to the police station.
“We have coordinated with the police and provided assistance to Partners in mediation with the Surakarta Police. At this time, Partners are not suspects and are not required to report to the police,” Gojek tweeted via the gojekindonesia account, Sunday (13/6).
The same thing was also conveyed by Arum K. Prasodjo, Gojek Regional Head of Corporate Affairs through an official statement when contacted by CNNIndonesia.com, Sunday (13/6).
“In accordance with the terms and conditions of using GoShop services, customers are not allowed to buy/order, including products that contain negative charges, such as alcoholic beverages,” he wrote.
Gojek did not explain in detail how the incident was arrested and the contents of mediation with the police. However, uploading a snippet of a Facebook account named Archiyla Nic on the Twitter account @ARSIPAJA said that a Gojek driver admitted to being arrested and named a suspect in a liquor sale and purchase case.
The driver admitted that he did not know that the order taken from the sender named ‘Goblin’ to be sent to the recipient at the Tirtonadi Terminal contained red wine.
In the application, the order says ‘Honey Wine’. In fact, the Gojek driver admitted that he had handed over IDR 375 thousand to bail out the item before it was handed over to the recipient.
Regarding the incident, Gojek emphasized that customers must provide complete and accurate information in the information column provided on the GoShop page.
Customers are also not allowed to buy or order products that contain negative charges, such as alcoholic beverages in accordance with the terms and conditions of using GoShop services.
“In addition, to avoid suspicious transactions, we urge partners to always double-check whether the goods match the description,” said Gojek.
Moreover, driver-partners must obtain an official receipt or receipt from the shop, accompanied by a shop stamp as proof of the transaction.-
CNNIndonesia.com has tried Gojek. However, no further response has been received regarding this matter.
(panji/agt)
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