Goheung-gun is holding a completion report for the ‘Goheung-gun homepage reconstruction service’ at the Heungyang Hall of the county office on the 26th. /Photo = Goheung-gun
[스마트에프엔=문재철 기자] Goheung-gun, Jeollanam-do announced that it held a completion report for the ‘Goheung-gun homepage reconstruction service’ at the Heungyang Hall of the county office on the 26th.
The homepage reorganization service began last April and was carried out for approximately 7 months until November. Through this reorganization, Goheung-gun focused on providing smart, user-centered tourism services in line with the recently rapidly changing information technology (IT) environment. I put it.
In particular, we have built a responsive web service optimized for the mobile environment so that you can easily check Goheung’s tourist information anytime, anywhere.
The newly introduced artificial intelligence (AI) function is especially noteworthy. An artificial intelligence chatbot answers tourists’ inquiries in real time 24 hours a day and recommends customized tourist courses. In addition, navigation has become easier by linking the application program interface with external portals such as Kakao Map, and weather information from the Korea Meteorological Administration can be checked in real time.
In addition, a stamp tour program linked to a positioning system (GPS) was introduced to recommend Goheung’s major attractions optimized for tourists and add fun to tourists collecting mobile stamps. Participants who collect all stamps will be given a souvenir to increase the enjoyment of the tour.
Consideration for foreign tourists also stands out. It provides multilingual services, including English, Chinese, and Japanese, and has built customized tourism content so that users can access it conveniently.
In this reorganization, tourist information has been reorganized so that the charms of each region of Goheung can be seen at a glance. Goheung’s unique tourist resources are introduced by region and theme, including forests and temples in the Palyeongsan area, marine and island tours in the Nokdong Geogeum area, and aerospace experiences in the Narodo area.
The social network service (SNS) link function has also been strengthened, allowing users to receive real-time news about Goheung on Instagram, Facebook, etc., and also easily share vivid reviews and recommended courses from tourists.
In addition, you can create and share your own travel course, and customized Goheung tourism courses suggested by artificial intelligence, travel agency recommendations, and theme-specific course services recommended by Goheung-gun are also introduced.
A military official said, “Through this website reorganization, we expect to more effectively promote Goheung’s attractive tourist resources and increase tourists’ satisfaction,” and added, “We will continue to provide more convenient tourist information services through continuous updates and follow-up management.” .
Meanwhile, the military plans to supplement the content based on the opinions collected at the briefing session and the main content review opinions, and provide a new homepage service starting in January 2025 after a pilot operation period.
Reporter Moon Jae-cheol mjcm5708@hanmail.net
**Beyond the features mentioned, what specific data analytics will the new website leverage to understand user behavior and personalize tourism recommendations for individual visitors?**
## Interview: Goheung-Gun Unveils Smart New Tourism Portal
**Welcome to World Today News. We’re here today to discuss the recent completion of Goheung-gun’s redesigned official website, a project focused on enhancing tourism experiences in the region. We’re joined by two esteemed guests:**
**[Guest 1 Name & Title, e.g. Mr. Park, Director of Goheung-gun Tourism Board]**
**[Guest 2 Name & Title, e.g. Dr. Kim, Tourism Technology Expert from Seoul National University]**
**Section 1: Accessibility & User Experience**
* **Interviewer:** Goheung-gun’s commitment to a user-centered design is evident in the new website. Could you tell us more about the specific features implemented to improve accessibility and create a more enjoyable browsing experience for tourists?
* **Interviewer (to Guest 2):** From a technological standpoint, what are some of the innovations incorporated into the website’s design that distinguish it from traditional tourism platforms and make it particularly appealing to a modern audience?
**Section 2: Leveraging Technology for Enhanced Tourism**
* **Interviewer:** The integration of AI chatbots and GPS-based stamp tour programs seems like a forward-thinking approach. What are the potential benefits of utilizing such technologies in promoting Goheung as a tourist destination?
* **Interviewer (to Guest 1):** What kind of feedback have you received from local businesses and community members regarding these technological additions? Do you anticipate these features contributing to increased economic activity in the region?
* **Interviewer (to Guest 2):** Could these technologies be adapted and implemented in other tourism environments, or are they specifically tailored to Goheung’s unique characteristics?
**Section 3: Global Reach and Multilingual Support**
* **Interviewer:** The website now offers multilingual support, targeting international visitors. How crucial is this feature in attracting a wider audience and positioning Goheung on the global tourism map?
* **Interviewer (to Guest 1):** What specific strategies are being implemented to market the new website and raise awareness among international travelers?
* **Interviewer (to Guest 2):** What are some best practices for other tourist destinations looking to effectively cater to a global audience through their online platforms?
**Section 4: Looking Ahead: Future Developments and Sustainability**
* **Interviewer:** The website plans to undergo a pilot operation period before its official launch in January 2025. What are some key areas of focus during this testing phase, and how will user feedback be incorporated into the final product?
* **Interviewer (to Guest 1):** What are the long-term goals for the website, and how will Goheung-gun ensure its continued relevance and effectiveness in promoting tourism in the years to come?
* **Interviewer (to Guest 2):** As technology continues to evolve, what future trends do you foresee in online tourism platforms, and how might these developments impact destinations like Goheung?
**Interviewer:**
Thank you, [Guest 1 Name] and [Guest 2 Name] for sharing your insights on this exciting initiative. We wish Goheung-gun the best of luck in its goal to create a truly exceptional tourism experience for visitors from all over the world through this innovative website.
