Published 2024-03-15 08.11
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McDonalds had technical problems.
Several restaurants had lightning strikes – all over the world.
“No cyber attack,” writes McDonald’s USA in an email to Aftonbladet.
Several McDonalds restaurants have suffered from technical trouble and it is not possible to buy food or drink.
On Friday morning, customers sounded the alarm on social media that McDonald’s restaurants in various countries had closed emergency restaurants.
One of McDonald’s‘s restaurants in Stockholm had to remain closed early in the morning due to a technical problem.
– It will take time. It’s the same problem everywhere. But we don’t know when it will be fixed, says Evelina, who works at McDonalds at the central station in Stockholm.
The restaurant was able to open again at 9.30am. Other McDonalds restaurants in Stockholm are still closed during the morning.
Patrik Hjelte owns several McDonalds restaurants in Värmland, but they have been able to stay open and solve payments with Swish, among other things.
– All McDonald’s restaurants are connected to a global network and that’s the problem. Right now we are restarting all systems and we hope to be up and running again as usual soon, he says NWT.
During the morning the problem was solved in Värmland, according to Hjelte.
– Unfortunately, this is what happens when you are connected to the interactive world. But now the problem should be solved, he says.
Carina Eriksson runs several McDonalds restaurants in Östergötland. She tells Corren that they are trying to solve the problem via other payment solutions.
– We have disruptions and it is not fully resolved right now everywhere. But it is in any case so that the customers can come in, so we can handle it, she says.
In the McDonald’s app, it still says that it is not possible to order.
“Closed for maintenance. WE are currently improving our ordering system. Please try again later,” says a message that appears when trying to order.
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full screen Patch outside McDonalds at Stockholm’s central station. At 9.30 on Friday, the restaurant had reopened.
Global mess
In Hong Kong there are still problems during the morning, write South Morning China Post.
Restaurants are open there, but it is not possible to pay via the digital screens.
“Please order directly at the counter,” its website says.
The television channel Nine News reports that all restaurants throughout Australia are closed.
“We are experiencing technical issues affecting our restaurants across the country and we are working to resolve this issue as soon as possible,” McDonald wrote‘s Australia in a statement.
McDonald’s Japan writes on X that they have suffered a system error.
A McDonald’s New Zealand spokesperson says NZ Herald that the digital screens where you order have stopped working.
“The restaurants are now experiencing an IT problem that affects the ability to handle orders,” the spokesperson states.
After a couple of hours, the problem was resolved among its restaurants in the United States.
“We thank our customers for their patience and apologize for any problems this has caused. Worth noting, the problem has nothing to do with cyber security,” writes McDonald’s USA in an email to Aftonbladet.
Aftonbladet has applied for McDonald’s Sweden.
The text is updated.
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full screen In the McDonald’s app, it is not possible to order.
