The Minister Delegate for Digital Transition and Administrative Reform, Ghita Mezzour, introduced on Wednesday within the Home of Representatives the upcoming launch of a unified portal permitting residents to entry all digital providers.
Throughout a gathering of the Justice, Laws and Human Rights Committee, Ms. Mezzour pressured that this unified portal, at the moment within the pilot part, goals to pool totally different digital functionalities, thus facilitating entry to the varied public providers out there on-line.
Throughout this assembly, dedicated to the examination of the 2021 annual report of the Establishment of the Ombudsman of the Kingdom, Ms. Mezzour indicated that the ministry is working to help the varied departments in bettering reception areas in public administrations and selling digitalization. This consists of, she specified, the supervision of continuous coaching to enhance the standard of the responses of the varied administrations to complainants.
Ms. Mezzour additionally famous that Morocco is experiencing “an actual revolution” within the area of digitalization by means of the implementation of a sequence of applications and initiatives, together with the simplification of administrative procedures, together with the discount of greater than 45% of the variety of paperwork required for buyers.
Additionally they welcomed the varied achievements that they contemplate to be “a revolution within the sense of strengthening confidence within the administration and saving administrative time”, notably with regard to measures to simplify administrative procedures in issues of funding in addition to the event of digital administration which has enabled the institution of greater than 600 digital providers through the Web.
Additionally they referred to as for “guaranteeing the right utility of authorized provisions regarding the Public Companies Constitution, the simplification of administrative procedures and steps, entry to data and different provisions enabling customers to ensure their proper to profit from public providers and to entry them in a fluid method, removed from earlier practices dominated by favouritism, clientelism and corruption.”
On the identical time, they highlighted the numerous function performed by the varied reviews of the Ombudsman of the Kingdom in supporting change and bettering the efficiency of the administration, by means of the varied suggestions and observations relating thereto.
Opposition representatives pressured that the minister’s presentation consists of many achievements within the sector, notably by way of digitalization and reforms that the ministry intends to undertake, noting, nevertheless, that the interplay of administrations with the Ombudsman stays weak, in comparison with the constitutional prerogatives conferred on the Establishment, particularly because the legislation obliges administrations to reply to the establishment’s correspondence inside particular deadlines.
They subsequently referred to as for intensifying communication efforts between this establishment and residents, and for strengthening the function of mediation as a way to present justice to complainants.
LNT with Map
#Ghita #Mezzour #proclaims #launch #unified #portal #entry #digital #providers
– 2024-07-11 16:35:29
