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General error in the mail application. Close Microsoft Excel 2010.

On certain occasions, when we try to send an Excel file by mail, a general error is generated in the mail application that, in addition, causes the shutdown of Microsoft Excel 2010.

The worst thing about this error is that it cannot be solved by simply restarting the computer. For this reason, we want to offer you a quick and easy solution in just 5 steps. Among the programs developed by Office we have that, one of the most used is Excel.

Some updates can corrupt this program and prevent us from attaching these types of files in an email. Therefore, we bring a simple solution for you.

  1. Find the dashboard

    In order to solve this error we must uninstall the update KB2553248 corresponding to Outlook. First click on the home icon and find the control panel.

  2. Uninstall the program

    General error in the mail application

    Once you have opened the control panel, you need to click on the function Windows uninstalling the program.

  3. Uninstall the program

    General error in the mail application

    Once you have opened the control panel, you need to click on the function Windows uninstalling the program.

  4. View installed updates

    General error in the mail application

    When you click on see the downloaded updates, a list will appear with all the updates of Microsoft.

    It is in this list that we should look for the update KB2553248. Then, we right-click and select the uninstall option.

  5. Follow the steps of the uninstaller and reboot the system

    General error in the mail application

    Finally, a window with the uninstaller will open. You just need to follow the steps and reboot the system when finished to save the changes.

Closing Excel 2010 for using your mail is a thing of the past.

Closing the program for using your mail will no longer be a problem if you follow all the steps that we have described.

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