A Samsung presented on Galaxy S22 Ultra with state-of-the-art specifications. As with previous generations, the cellphone has variants with different processors: Exynos 2200 and Snapdragon 8 Gen 1. The edition with the Samsung chip in the advanced spec sheet, however, faced crashes and power issues. screen.
Samsung Galaxy S22 Ultra with Exynos faces performance and screen issues ()
The reports only target the model with the Samsung processor. The model sold in regions like Europe is packaged with the Exynos 2200, a chip from the South Korean brand announced in January with AMD graphics. But, although the manufacturer stresses that there are no performance differences between the two variants, the daily reality is different.
The complaints were revealed in the XDA Developers this Thursday (24). According to a post by Adam Conway, who has a Galaxy S22 Ultra unit with Exynos 2200 in hand, the phone has performance issues. In a video posted on Twitter, the smartphone even crashes to unlock the screen and open everyday applications, such as Spotify.
Conway also claims that the stutters even occurred during the initial setup of the Galaxy S21 Ultra successor. It also demonstrated tests of reference which had lower results than the Snapdragon 8 Gen 1. Moreover, this is not the only criticism of the phone: “the S22 Ultra is really slow, wow”, ces Nils Ahrensmeieron the German site TechnologyNewsthis Wednesday (23).
Users report Galaxy S22 Ultra screen issues
And the problems don’t end there. Unlike the Galaxy S22 and S22+, the S22 Ultra offers a Quad HD+ resolution screen. That is, if the user wishes, it is possible to use the Android settings to change the resolution from Full HD+ (2400 x 1080 pixels) to WQHD+ (3088 x 1440 pixels). However, this may not be a good idea if you have a variant with Exynos.
Also on Twitter, a user showed the video of a unit with which he shows the screen flickering. “Note the graphical issues/artifacts in the lock screen clock,” reads the report published on Tuesday (22). The failure occurs when setting WQHD+ resolution, natural colors and using live wallpaper.
A Samsung community post explained how to reproduce the issue on mobile. To do this you need to choose WQHD+ resolution and enable 120Hz refresh rate. Then you need to choose the default live wallpaper for the lock screen and try to unlock the phone using of a fingerprint. “The same thing happens in natural screen mode and watching YouTube,” the user said. project.
Galaxy S22 Ultra with Exynos 2200 screen glitch (Image: Playback/Reddit)
Although this only happens on models with Exynos 2200, the reasons for the failures are still unclear. The problem is expected to be caused by a software-only bug. After all, all it takes is for Samsung to release an update to fix everything. Even so, it’s not a pleasant situation for a mobile phone which, in Europe, costs 1,299 euros (about R$ 7,475 in direct conversion).
Luckily, Brazilians shouldn’t have to deal with episodes of sluggishness and glitches on screen. Indeed, Samsung, unlike previous generations, sells the mobile phone in Brazil with the Snapdragon 8 Gen 1. For now, there are no complaints about the models with Qualcomm’s processor and the other editions of the range. announced worldwide in early February.
In Brazil, the suggested price of the mobile phone starts at R$9,499.
Samsung Galaxy S22, S22+ and S22 Ultra are sold in Brazil with Snapdragon 8 Gen 1 ()
What does Samsung say?
Samsung spoke in a thread posted on its own community. The manufacturer’s statement, however, did not address the Galaxy S22 Ultra stuttering with Exynos 2200. Check out the position posted by a manufacturer representative below:
“We are aware of a limited number of Galaxy S22 Ultra devices showing a pixelated line on the screen when the customer plays YouTube or unlocks the device with fingerprints.
This problem may rarely occur when the user sets the device resolution to WQHD and the screen mode to Natural mode.
We are already working on developing a fix for the Galaxy S22 Ultra and will be releasing software updates soon to resolve the issue.
We recommend that, until then, you change the screen mode to Vivid or the resolution to FHD+ on your device.
And please keep your devices updated with the latest software.
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