A cemetery is more than a burial place. We want to give comfort in grief, but above all we want to create memories and encounters. We look after more than 550,000 graves with the greatest care and experience. We maintain 46 of the 55 cemeteries in Vienna, on a total area of around 5.2 km². Our stonemasonry and our nursery offer comprehensive services for everything to do with grave sites and also floristic products for days of joy.
We are conservationists and preserve art treasures. We convey culture and are intercultural.
Our offer is as individual as life. In addition to the classic burials, there are many possibilities close to nature, think of common trees, forest graves. A nice thought to make memories unique.
We use digitization to enable the experience of shared memories at any time and regardless of location. The digital grave is an integral part of each of our grave sites.
The Board
Mag. Renate Niklas
“Vienna cemeteries are much more than just burial sites. They are places of remembrance and a mirror of the city’s society and culture. They are places of nature and relaxation in the middle of the city. Death is part of life. Therefore, life should also belong to the cemetery. “
resume
• 2017 takeover of the management of Friedhöfe Wien GmbH.
• 2011 – 2017 Head of Human Relations at Wiener Linien.
• 2007 – 2011 head of the organizational development department at Wienstrom / Wien Energie Stromnetz GmbH.
• 2002 started at Wienstrom as an organizational developer.
• 2000 – 2002 trainer for the Austrian Chamber of Commerce in the context of international know-how transfer with a focus on controlling, financing, investment as well as for the federal administration academy with a focus on new public management.
• 2000 – 2002 management consultant at imPlus management consultancy in Vienna.
• 2000 degree in commercial science at the Vienna University of Economics and Business.
Our mission statement
Our cemeteries – more than just a burial place
Cemeteries are places of culture and part of the city’s history. Friedhöfe Wien GmbH manages more than 550,000 graves in 46 Viennese cemeteries. Regardless of religion or origin, it provides all Viennese with a dignified burial site. Irrespective of the weather, 16,000 burials and cremations are carried out on time every year. In addition, the Vienna cemeteries preserve streets and paths, green spaces and trees, burial halls and churches, memorials and cemetery crosses, historical buildings and cultural monuments. The reliable and high quality fulfillment of these daily tasks is the goal and contribution of Friedhöfe Wien GmbH to the preservation of traditional Viennese cemetery culture. This includes the maintenance of honorary, war and sacrificial graves as well as the maintenance of the green and recreational areas. Environmental and nature protection is one of the major concerns. Friedhöfe Wien GmbH takes its social responsibility seriously in all of its activities.
Friedhöfe Wien GmbH informs, advises and supports mourners and visitors in all cemetery matters. Personal and individual support is important. Friedhöfe Wien maintains a partnership with traders. Every commercially authorized stonemasonry and / or horticultural company is entitled to provide services at the cemeteries managed by Friedhöfe Wien GmbH.
The cemetery nursery and the stonemasonry guarantee that all customer orders will be fulfilled on time and in line with the price, thanks to professional competence and many years of experience. The administration of graves by Friedhöfe Wien GmbH is independent of the services of the cemetery gardening and the stonemason workshop of Friedhöfe Wien GmbH.
A company with a history
The Vienna cemeteries have been an integral part of the cityscape for almost 120 years. Its history begins in 1902. The Vienna cemeteries were founded that year under the name “Municipality of Vienna – Municipal Department 10 – Municipal Cemeteries”. Until 1939 the name of the magistrate changed several times. During the Second World War, the administrative unit also changed. From 1946 the Viennese cemeteries corresponded to the municipal department 43. At the end of 2007 they were spun off from the city administration and Friedhöfe Wien GmbH was founded on January 1, 2008 as a group company of Wiener Stadtwerke Holding AG. Within the Wiener Stadtwerke, they have been a subsidiary of B&F Wien – Bestattung und Friedhöfe GmbH since July 1, 2010.
Cemeteries in Vienna
There are 55 cemeteries in Vienna. The Vienna cemeteries are responsible for 46 interdenominational burial sites. The Vienna Central Cemetery is the second largest cemetery in Europe with its 2.5 km². The park landscape with impressive flora and fauna represents a place of relaxation and reflection. Vienna’s most important cemetery is the final resting place for people of all religions. Due to its many honorary graves, it is one of the most visited sights in the city of Vienna.
The remaining nine cemeteries in Vienna are denominational burial sites: three Catholic, two Protestant, one Islamic and three Israelite cemeteries.
Grave sites
The Vienna cemeteries are responsible for around 550,000 grave sites. Your task includes the construction and maintenance as well as the allocation and management of these graves. Maintenance and care of the cemetery facilities are also part of the activities. More than 1,600 grave sites dedicated to honor by the City of Vienna are looked after by the Vienna Cemeteries. In addition, they provide assistance in all cemetery matters. In 2020 around 14,000 coffin and urn burials were carried out. A digital grave has been a permanent part of every physical grave site since 2020. We use digitization to facilitate grave management (e.g. extension) for our customers and to enable joint commemoration and remembrance independent of time and place by means of the digital memorial room.
employees
The Vienna cemeteries employ around 380 people. We are characterized by great solidarity and are proud of our work together. Different professions are required for our company: employees in customer service, grave diggers, gardeners, stonecutters, locksmiths, electricians, planners, technicians, car mechanics, clerks, communication and IT experts, office workers, and much more. A balanced gender balance is important to us. All genders have the same opportunities with us.
Our awards, our certificates
Top training company
The Viennese seal of quality “TOP teaching company” is a joint initiative of the City of Vienna and the social partners. The nursery of the Friedhöfe Wien received this award for the second time on December 10, 2018 in the ballroom of the Vienna City Hall. The Vienna cemeteries are thus one of 60 re-certified companies.
Certificate for the management system according to EN ISO 9001: 2015
The ongoing optimization of our customer processes is very important to us. Therefore, our customer service has held the certificate for the successful implementation and management of the management system according to ISO 9001: 2015 since 2018. The certificate is carried out in accordance with TÜV AUSTRIA CERT procedures for auditing and certification and is regularly monitored.
Climate: active
Award by the Federal Ministry for Agriculture, Forestry, Environment and Water Management for competence in climate protection. As a klima: aktiv mobil project partner, Friedhöfe Wien GmbH makes a significant contribution to reducing CO2 emissions as part of the “Mobility management for companies, property developers and public administration” action and consulting program.
Amazone
Friedhöfe Wien GmbH was already awarded the Amazone in 2012 for training young women in manual / technical professions.
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