ⓒ JoongAng Ilbo / JoongAng Ilbo Japanese version2022.08.11 10:40
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It is said that the affiliated store in question has announced its intention to close its business amid an incident in which fried cigarette butts are found in delivery fried chicken.
On the 10th, an online bulletin board posted a message with the title, “I ordered fried chicken, but I got fried cigarettes.”
Posted by Mr. A, “Cigarettes came out of the box containing fried chicken,” and “When I called the store, the president said, “Isn’t it French fries? Even though my name was written on it, I was told, ‘Please enjoy it,’ and I was stunned and couldn’t say anything.”
Mr. A said, “After that, the president visited and saw it in person and recognized that it was a cigarette.” ” he wrote.
It was confirmed that the store in question was a franchised chicken specialty store in Gyeongnam.
In an apology posted on its website, the franchise headquarters said, “We deeply apologize for the hygiene-related issues that occurred this time.” I’m sorry.”
“The store where the problem occurred was suspended on the 15th by the authority of the head office, but the owner of the store caused damage to other member stores while deciding additional disciplinary action. We decided to close the business,” he said, adding, “The shopkeepers’ council and the head office have accepted this decision.”
It also said, “We plan to take additional measures in the future, including taking a pay cut and excluding employees who were in charge of customer service at the head office.”
In addition, he said, “I plan to visit the affected customers in person and apologize,” and added, “In order to prevent a recurrence, we will conduct additional hygiene education at each store and strive to become a brand that can provide reliable food. I will,” he added.
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