On Saturday 6 May, Espen Syversen and his son bought some holiday sweets at Coop Obs in Arendal.
They came home and were looking forward to opening the 200 gram bar of chocolate from Freia, flavored with Walter’s almonds.
But the Saturday cuddle quickly took an abrupt turn.
The internet boils: – Makes me nervous
– When I was going to give my son another bite, I discovered a blue foreign body inside the chocolate. It looked like plastic or paper, says Syversen to Dagbladet.
– Goofy
Syversen shared a post about the experience on Facebook to perhaps get an answer to what the blue piece in the chocolate could be.
In the post, he describes the find as cool.
He then contacted Mondelez, which manufactures Freia’s products.
– I took pictures and sent a message to Freia/Mondelez. They wrote that I should send them the packaging with the foreign object and what is left of the chocolate, so that it can be analysed, explains Syversen.
He has done that, and now the Arendal man hopes that he will get an answer as to how the mistake could have happened.
He himself thinks it could be a remnant of a mask, a protective hat or a shoe protector used in production.
Had to shell out for this one
– We hope that they quickly clarify the matter and inform us about what the foreign body is, and that they take the necessary measures, such as withdrawing other exposed chocolates from the market, says Syversen.
He explains that the weekend feast could have become very dangerous, and believes it is important to draw attention to foreign bodies in food.
– I perceived this as a health hazard, especially for small children, and therefore posted a post on Facebook to warn others.
This is answered by the manufacturer
Dagbladet has asked Mondelez International, which owns Freia, to answer what the blue piece is, and how it ended up in Espen Syversen and her son’s chocolate bar.
– It should be a pleasant experience to enjoy a chocolate that we have produced. We are therefore very sorry when consumers experience errors with our products. We are now following up with the customer in question and would like to apologize for what has happened. The customer will of course have the product replaced, says Negar Sabaghzadeh, press officer at Freia and Mondelēz Norway.
Freia appreciates that Syversen has made contact, and is now waiting to receive the chocolate in order to carry out the necessary analyses.
– All our production takes place under strict requirements for quality and hygiene. It is therefore extremely rare for production defects to occur. If an error should occur, we invest considerable resources to find out what has happened and what we can do to prevent it from happening in the future.
Sabaghzadeh says that it is difficult to say what has led to the error until the analyzes are finished.
– When we became aware of this case, we immediately initiated an inspection of other chocolate bars that were produced at the same time. We have not found any other deviations or received complaints from other customers. We therefore assume that the error has only occurred in the production of one chocolate bar, he concludes.
Shock price: – Absolutely wild
Earlier this week, Dagbladet mentioned another blunder from Freia. Then it was Jenny Mina Rødahl (31), a journalist in Dagbladet Pluss, who discovered that the chocolate bar she bought on Harry’s trip to Sweden was labeled incorrectly.
Rødahl bought what she thought was a king size plate with the taste of Daim, but when she opened the package, it turned out to be Kvikk Lunsj.
It is uncertain whether there is any connection between these cases.
You can read the whole story about Jenny Mina Rødahl’s horror experience below:
2023-05-12 20:42:58
#Freiatabbe #Guffent