Ford announces new FORDLiive technology. This is a new connection system designed to help Ford commercial vehicle operators increase productivity by maximizing the service life of the vehicle.
The system promises to transform the way customers maintain and run their vehicles. It reduces the number of breakdowns, downtime lost during overhaul, providing fast service.
By connecting Ford commercial vehicle customers, the Transit Center dealer network and the automaker, the system uses real-time data processing to individually optimize the productivity of each vehicle in the customer fleet.
FORDLiive will be gradually launched on European markets in 2021
80% of customers will have access to dedicated centers before the end of the year. By analyzing vehicle data in real time, the system provides customers with specific information about its maintenance. Small businesses with up to 5 vehicles receive notifications through FordPass Pro application, while larger fleet managers are informed through Ford Telematics.
Vehicle status data is automatically sent by the FordPass Connect modem mounted on the vehicle as standard. It is valid for Transit, Transit Custom, Transit Connect and Ranger models starting with mid-2019.
In addition to helping with service planning and scheduling, notifications help customers monitor and manage oil life. Notifications are provided regarding the level of AdBlue and tire pressure to reduce the risk of unforeseen damage.
Intelligent maintenance gives operators a simple language explanation. Any indicator lights or error messages as well as their potential impact on vehicle operation are easy to identify. Fleet operators will also be informed if their vehicle is subject to a recall.
To optimize the customer experience at the dealer, the new Ford Service Pro offers specialized services built around the service needs of commercial operators, using new data connection functions to simplify and optimize the customer experience.
–
