The emergency services vehemently ask not to drive to the affected areas on their own and in an uncoordinated manner. Thanks for your understanding!
“SWR3Land helps – digital pin board for flood emergency aid” : If you want to help, you can enter your offers here. You can also find information on trustworthy fundraising campaigns in the article.
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Floods have an impact on road traffic
Some highways are currently closed due to the flood. The low is responsible for this Bernd . You can find out how severe the consequences are in our storm ticker.
The following motorways, federal highways and state roads are affected
The A1, A3, A553, A6 and A61 are particularly affected.
Since the situation can change quickly, it is worth checking the route via the SWR3 traffic center before leaving.
Floods also cause failures in rail traffic
In addition to motorways, rail traffic is also affected by the consequences of the storm. Many railway lines are under water. The consequence – trains are delayed or canceled altogether. The railway keeps its customers on theirs website Up to date. At the moment this affects the following long-distance routes:
The train connection Cologne – Düsseldorf – Essen – Dortmund is partially redirected. That can too Delays or Train cancellations to lead.
Because at the moment the Section Cologne – Wuppertal – Hagen – Dortmund is not passable, it can also be here too Stopping or train failures come.
The distance Cologne – Koblenz about Bonn Central Station is not passable. The section Cologne – Koblenz via Bonn-Beuel on the right bank of the Rhine is passable. Here there are delays and / or train or stop cancellations.
The train connection between the Cologne Central Station and Bruxelles-Midi is canceled so there is at the moment no international long-distance traffic to and from Brussels International long-distance transport Frankfurt – Cologne – Amsterdam is not affected and is running according to plan.
Trains from direction Hanover, Bremen, Paderborn currently turn to the main train stations in Hamm, Munster or Dortmund .
Trains that out Norddeich or Emden come end or turn in at the main station Münster .
Trains that out Southern Germany come end and turn at the main train stations in Cologne or Koblenz .
Train cancellation due to flooding in Germany: Tips for reimbursement
Deutsche Bahn currently recommends avoiding trips to North Rhine-Westphalia and avoiding the surrounding area as much as possible. Tickets that are affected by a delay or a train cancellation are exempt from being tied to a train and can be used flexibly. Cancellation free of charge is also possible.
What can I do to get my train ticket refunded?
You can request a refund of the ticket using the DB Navigator app or an online form. But only if you bought your ticket online. Train tickets that you bought at a machine or at a Deutsche Bahn travel center can only be returned to one of the travel centers.
Refund via the app
Call up “My Tickets” via the navigation bar of the DB app
Select the affected ticket
At the bottom right you will find a button with three dots “…”, click on it
Click on “Edit order”
You can now request your reimbursement via “Passenger Rights”
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Reimbursement through the website
Call that Refund form on
Fill in the fields with the necessary information
A new form should be filled out and sent for each order number
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