Passengers on a plane to Warsaw were stranded at Chicago airport. The flight operated by LOT Polish Airlines, scheduled for Thursday, has been cancelled. People wait another day for departure. We received information about the passengers’ problems on Contact 24. A PLL LOT spokesperson said that “most of the passengers, over 200 people, were offered an alternative flight”. – We will contact the rest of the passengers within 2-3 hours to help them reach their destination – assured Krzysztof Moczulski.
Already Contact 24 We have received information that due to a defect in the Boeing 787 Dreamliner, the flight from Chicago to Warsaw has been cancelled. This is the flight with the number LO4, from which it was to depart United States of America Thursday at 21.45 should have landed at the airport of the capital at 13.40 on Friday.
Problems with the flight from Chicago to Warsaw
Mr. Bartek, an Internet user who wrote to us about it, pointed out that “the Boeing 787 Dreamliner broke down and LOT has not provided an alternative and cannot specify when the aircraft will be repaired.” “The flight was cancelled. Only a few managed to change flights to other flights. We were checked in today at 10pm from the airport with a receipt,” the man added.
According to Mr. Bartek’s account, passengers were directed to LOT booths where they were supposed to receive hotel vouchers. “Unfortunately, the staff knew nothing about it and sent us back with nothing,” the man wrote. Passengers on the canceled flight were only to receive $12 food stamps, “which couldn’t be redeemed because everything at the airport was closed.”
From the booking system on the website PLL LOT shows that only single tickets are available for a flight from Chicago to Warsaw in the coming days. Meanwhile, according to information provided by Mr. Bartek, “about 300 people” were expected to travel on the canceled plane.
“They treated us all very badly”
This isn’t the only message we’ve received regarding this. “The Chicago-Warsaw flight was scheduled for December 8 at 9:45 pm Chicago time. Every 20 minutes the departure time was changed. They held us until 2 am, only to say the flight was moved at 4.00 pm Already waiting room, no one wanted to give any information, again they kept us until 11.00 pm, only to say that the plane would not take off, they tried to rebook the flights to another date, but it does not change the fact that we were practically there for 24 hours,” wrote the internet user.
As he noted, “another plane flew to Warsaw.” “There were many small children with their mothers and elderly people. The plane was full, as far as I know, all tickets have been purchased, which is about 252 people. At the moment I don’t know if anyone else is at the airport because everyone they started to take their bags and go back where they should. The hotel was not provided, nor the taxi. As a meal they gave away a 12 dollar voucher, for which you can buy practically nothing at the airport. They treated us all very badly “, said the Internet user.
The passengers have been waiting for the departure for almost two days.
Lotti explains
PLL LOT spokesman Krzysztof Moczulski said the plane did not take off from the Chicago airport due to a failure in one of the braking systems. – Due to the lack of a spare part, flight LO4 from Chicago to Warsaw was cancelled. Yesterday most of the passengers, more than 200, were offered an alternative flight. We will contact the rest of the passengers within 2-3 hours to help them reach their destination. These are cases where passengers cannot continue their journey through transit ports, for example due to lack of a visa, the spokesman said. When asked why passengers waited so many hours at the airport, he said attempts had been made until yesterday to improve the machine so it could take off. – We were hoping to arrange spare parts because one of the brake systems failed. Unfortunately, it failed. Passengers, of course, received adequate benefits – assured the spokesman of PLL LOT.
photo-source">Main photo source: Contact 24
