The three Facebook services were down for hours on Monday the malfunction. Users were seeing error messages or unable to load new messages. The problems didn’t subside until midnight. Then the first users regained access to Facebook and Instagram. WhatsApp then worked again for some users, but not yet for everyone.
BGP-probleem
According to security expert Brian Krebs, the outage was caused by a failed update. According to him, a source within Facebook spoke of “a routine BGP update that went wrong”. BGP stands for Border Gateway Protocol. That’s the roadmap that tells your computer where to find websites and apps. It is also used when loading chats in WhatsApp and Messenger, the photos on Instagram, internal messages from companies using Workplace and the Oculus Glasses VR Apps.
The system is intended to prevent traffic jams and delays. If all visitors went to their data the same way, the networks would crash.
The failed update created a situation that made it very difficult for Facebook employees to fix the outage. “The update blocked remote users from undoing the changes, and employees with physical access also didn’t have network access,” Krebs said.
Huge crowds on Twitter
The outage of the Facebook services led to great crowds on Twitter, and that service was also disrupted for a short time issues. Tweets didn’t always load properly. The official Twitter account greeting all the people who looked on Twitter to see how Facebook was doing.
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Two major failures this year
It wasn’t the social media company’s first major global outage this year. on March 19 Facebook was also already struggling with technical problems, which also affected Instagram. On April 8, a second global outage.
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