Dear FCA fans,
Please note the following information for FC Augsburg’s away game in Heidenheim on Sunday, September 1st, at 3:30 p.m.
Venue: Voith-Arena
Tickets: The guest block is sold out, so there will be no box office on site.
Arrival
By public transport: From Heidenheim train station (platform 3), free shuttle buses run every 20 minutes to the stadium starting 2 hours before the start of the game and back again after the game.
Please noteDue to the limited capacity of the trains used between Ulm and Heidenheim, they will be very full and, especially when departing after the game, there will most likely not be space for all fans on the train, so some will have to switch to a later connection. The departure times after the game (to Ulm and there a change to Augsburg) are 6 p.m., 7 p.m., 7:24 p.m. and 8 p.m. Please understand that you may have to wait half an hour for the next connection. From Ulm to Augsburg, capacity should no longer be a problem due to larger trains.
Bus and fans in wheelchairs: Buses can use the free guest bus parking area in the immediate vicinity of the guest entrance. Due to the low capacity and the high number of buses, nine-seaters cannot park there.
Buses and fans with a parking concession card for people with severe disabilities (official “blue parking card”) generally park in the guest parking area directly at the entrance to the guest block.
Access is from above the Voith Arena via the “Baseball Ballpark” or the FCH training grounds “Heeräcker”. Once you get there, follow the narrow road until you reach the guest block. Security guards will show you the parking spaces.
Address for navigation: Heerackerweg 23, 89522 Heidenheim
Car:
There are sufficient parking spaces for guests at the SV Mergelstetten sports facilities.
The footpath from the car park leads along the “Mergelstetter Reute” road to the “Baseball Ballpark” entrance or the FCH training grounds “Heerackerweg”. Past the “Baseball Ballpark” you continue about 300-500 meters down the hill to the right until you reach the guest block at the Voith Arena.
Address for navigation: “Stuttgarter Ring 102, 89522 Heidenheim”
Due to the tense traffic situation in Heidenheim, we recommend leaving the A7 at exit 117 – Giengen Herbrechtingen.
9-seaters and minibuses:
For 9-seaters, the P4 Baseball parking lot is available next to the SV Mergelstetten parking lot (see directions by car), if free.
The access to the P4 parking lot “Baseball Ballpark” is the same as for coaches.
General directions coming from the A7:
Take exit 117-Giengen towards Herbrechtingen/Sontheim/Brenz/Dillingen.
Then take the B19 towards Heidenheim. After entering Heidenheim, turn left at the first traffic lights. Follow Hainenbachstraße and then Buchhofsteige. This leads seamlessly into Mergelstetter Reute and thus into the route map above.
Barrier-free: www.bundesliga-reisefuehrer.de/de/club/1-fc-heidenheim-1846
Stadium
The guest block is located on the west and south stands of the stadium and can be reached via the guest entrance. The standing areas are in block E1, the seats in blocks E2 and D2. Please note that in the standing area, visibility is usually obstructed by fan paraphernalia such as waving flags and double holders.
Stadium opening: The stadium opens 2 hours before kick-off, i.e. at 1.30 p.m.
Alcohol limit:
People who are obviously drunk will not be allowed into the stadium (according to the stadium regulations and the general ticket terms and conditions). Random breathalyzer checks will also be carried out.
Catering:
Carrying non-alcoholic beverages in tetra packs with a maximum capacity of 0.5l per person is permitted. Carrying small amounts of fruit, chocolate bars, etc. for personal use is permitted.
Food and drinks can only be paid for cashlessly with a card (EC and credit card) or smartphone (Google Pay, Apple Pay, etc.) at the respective sales stands.
Due to the game being classified as a “game under observation” (so-called yellow game), only non-alcoholic beer will be served in the guest area.
Backpacks/Bags:
Bags up to a maximum size of A4 may be taken into the stadium. For larger bags and prohibited items, there is a free drop-off point; please contact the security staff at the guest entrance. It is best to leave bags in the bus/car.
Photos/Videos:
Small cameras (e.g. digicams or compact cameras) for taking pictures from the block for private use are permitted.
Fan paraphernalia
Basically allowed / approved:
⦁ Small flags up to 2.0 m pole length and plastic tube up to 3 cm diameter
⦁ Maximum of 8 waving flags with a pole length of more than 2.0 m (already allocated)
⦁ Double holder up to 2.0 m pole length and plastic empty pipes up to 3 cm diameter
⦁ Fence flags as long as there is space. The advertising boards in front of the block must not be overhung.
⦁ Maximum of 5 drums (visible or open on one side) including 1 pair of drumsticks per drum (already allocated)
⦁ Maximum of 3 megaphones including 1 set of spare batteries (already allocated)
Generally not permitted:
⦁ Banners, block flags and choreographies that have not been registered and approved
⦁ Pyrotechnics of any kind
⦁ Umbrellas
Please noteIt is not permitted to climb onto the fence, and a violation of this rule may result in a contractual penalty that is proportionate to the circumstances. However, it is tolerated when celebrating a goal.
Please also note the stadium rules: fca07.com/Stadionordnung_FCHFCA
We wish you a good and safe journey to Heidenheim.
If you have any problems, concerns or questions, our fan representatives Markus Wiesmeier and Christian Erdnüß are available to help you. Anna Burgsmüller and Mathias Färber from the Augsburg fan project of the Augsburg City Youth Association are on site.
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