Facebook gets 50,000 negative reviews for the Messenger app
Facebook is experiencing a very negative reaction from users after being forced to download its Messenger application to send messages between users of the social network, as part of its strategy to dominate the multi-application smartphone.
95% of Facebook reviews in August are negative
The Facebook social network and App Messenger have received almost 50,000 one-star reviews from all app stores since the beginning of the month, accounting for 95 percent of all published reviews, according to App Annie. an application analysis company.
Users have criticized Facebook for forcing them to download a separate app to send their messages, and some accused the company of not respecting its customers’ opinions. Not all users have started to download the messaging application since the company has decided to launch this product by market to see the evolution and criticism:
“Why create two applications to do the work of one and a website that hasn’t been updated in years? Bigger isn’t always better,” said one user on the US App Store.
There are thousands of negative comments made in the last 2 weeks, you can read another small selection:
“The worst thing I’ve had to download out of a sense of duty in years.”
“Dear Facebook, I really don’t use you much because you get sick for the old ones. I try to use the social network as little as possible, which is why I haven’t downloaded any other Facebook app.”
Some are also concerned about the privacy of the Facebook messaging application because of the high level of permissions required on the Android platform.
Facebook has tried to explain the reasons that led to splitting this service into two different apps. For example, users have always requested audio recordings from Facebook, a complex task to implement in a single application. However, this feature is designed to send voice messages, video messages and video calls, one of the compelling reasons for disconnecting the application.
Facebook Messenger was first launched in 2011 as an option for Facebook Chat, but in April it was officially announced that the company would be separating its services and permanently shutting down messaging from the Facebook app. The social network argues that a separate app will make it easier to access messages from a larger number of smartphones and promote faster and more reliable communication.
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