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Expressway ETC Lane Closures: System Failure in 7 Prefectures

Did a recent ETC system failure cause delays on your travels through central Japan? This article details a major outage that shut down electronic toll collection on key expressways,impacting travelers across multiple prefectures.Learn about the affected routes, alternative payment methods, and the impact on traffic flow after the widespread ETC system disruption.

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ETC System Failure Causes Expressway Toll Gate Closures Across Central Japan

A widespread system outage crippled Electronic Toll collection (ETC) lanes across several major expressways in central Japan on Sunday, causing significant disruptions for travelers. The failure impacted toll gates in Tokyo, Kanagawa, Yamanashi, Shizuoka, Aichi, gifu, and Mie prefectures, leaving motorists facing unexpected delays and altered payment procedures.

Key Points:

  • Extensive Outage: The ETC system failure affected approximately 80 toll gates and smart interchanges.
  • Affected Expressways: Major routes including the Chuo, Tomei, Shin-Tomei, and Shin-Meishin expressways experienced disruptions.
  • Alternative Payment Methods: Motorists are being directed to pay tolls retroactively via a QR code system on the Central Nippon Expressway website.
  • Traffic Accidents: The Metropolitan Police Department reported multiple rear-end collisions perhaps linked to traffic congestion near toll gates.

Timeline of Events

The system failure, according to Central Nippon Expressway, began around 12:30 a.m. Japan Standard Time (JST). The cause of the malfunction remains under examination. The cause is unknown and the lanes were still closed oil Sunday afternoon, with ETC unavailable at about 80 toll gates and smart interchanges. The incident underscores the vulnerability of critical infrastructure to unforeseen technical issues,prompting calls for enhanced redundancy and rapid response protocols.

Immediate Response and Mitigation

In response to the crisis, Central Nippon Expressway took immediate steps to mitigate the impact on travelers. Regular lanes staffed by attendants remained open on all affected expressways. To expedite traffic flow, staff began manually raising ETC lane bars to allow vehicles to pass without immediate payment. Central Nippon Expressway saeid regular lanes with attendants on all expressways are open. It said staff have started raising the ETC lane bars to allow cars to pass, but will gradually respond by allowing cars to pass through locations where no staff are stationed. This measure aimed to alleviate congestion and prevent further delays.

Alternative Payment Solutions

Recognizing the inconvenience caused by the ETC system failure, Central Nippon Expressway implemented an alternative payment solution. Motorists were instructed to defer toll payments by scanning a QR code available on the company’s website. They are asking people to pay tolls after the fact by scanning a QR code on the Central nippon Expressway website. This approach allowed drivers to continue their journeys without immediate payment, while ensuring that toll revenues were still collected.

Traffic Accidents and Safety Concerns

The sudden disruption to toll collection procedures led to increased traffic congestion near toll gates,raising safety concerns. The Metropolitan Police Department reported receiving multiple emergency calls related to rear-end collisions on the Chuo Expressway. According to the Metropolitan Police Department, there have been three emergency calls to 110 about rear-end collisions that are believed to have occurred during traffic jams near the toll gates on the Chuo Expressway. These incidents highlight the importance of maintaining safe driving distances and exercising caution in areas with unexpected traffic slowdowns.

Looking Ahead

The ETC system failure serves as a reminder of the critical role that technology plays in modern transportation infrastructure. As investigations continue to determine the root cause of the outage, authorities are likely to review existing protocols and implement measures to prevent similar incidents in the future. Ensuring the reliability and resilience of ETC systems is essential for maintaining efficient and safe expressway operations.

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