Etecsa reported that, after concluding the required investment process, a new support platform for Own was put into operation as of this Thursday, May 4.
“We inform that the cards that are currently enabled can continue to be used normally,” says the statement published by the company on its website.
In addition, Own recharging is maintained at commercial offices and, gradually, the marketing of the new cards, recharge coupons and recharging through Transfermóvil self-management channels and online services will restart..
Etecsa pointed out that, taking into account the scope of this technological migration, the company will reward, on this occasion, with 25 CUP all the cards that are enabled.
In the event of any incident with the service, users can contact the company by calling 164, our own assistance number..
“With the new platform we want our users and the general population to enjoy this service with the required quality,” said Etecsa.