The Cuban Telecommunications Company SA (ETECSA) issued an official statement in which it warns of radical changes that will affect its clients who still use the Nauta Portal to access the Internet. According to the information, these changes will be implemented with the aim of “improving telecommunications services.”
The telecommunications monopoly indicates that it will no longer be possible to enter through the old web address of “www.portal.nauta.cu”, which, until now, was used to consult, transfer and recharge Nauta accounts.
From now on, those users who wish to access the Internet must migrate to the new Nauta user portal, accessible through the address “www.nauta.cu”, designed to centralize and simplify access to the services offered by ETECSA.
The statement ensures that the new changes will offer a better experience for the user, which prioritizes security and efficiency in the management of services.
⚠️ If you still use Nauta to manage your services, this information is of interest to you 👇 pic.twitter.com/txK0dN4wIe
— Cubacel 🇨🇺 (@Cubacel_ETECSA) February 23, 2024
What advantages does the new Nauta Portal offer?
To access this new portal, users will need to register previously, with the exception of clients who were already registered in ETECSA Online Services. This step is taken in an attempt to improve the security and personalization of the services offered by the state-owned company.
The new portal also includes advanced functions such as enabling notifications for sensitive operations, password changes, and reminders of important dates, something that improves the experience and ensures protection for Nauta Hogar users.
ETECSA also points out that the management of services has been integrated into the same platform, which will allow its users to manage all their Nauta and landline services from a single access point, thus eliminating the need to make multiple entries or visits. to commercial offices.
This also facilitates the creation of @nauta.cu email and @nauta.com.cu browsing accounts, as well as the viewing of mobile and basic telephone services. Additionally, it facilitates making payments and recharges through Transfermóvil.
The state company emphasizes that these changes bring with them a friendlier interface focused on improving the customer experience, with banners that offer information of interest to users and maintaining all previous functionalities.
Those interested can consult the frequently asked questions sectionwhich will talk about the electronic address of the new portal, the steps to follow to register, the use of the activation code (TOKEN), and the management of accounts and services.
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