Jul 14, 2023 at 09:15 Update: 6 minutes ago
Customers with a permanent contract may still be faced with variable rates when supplying electricity, according to research by the Consumers’ Association among dozens of energy suppliers. Regulator ACM says that such a policy is not allowed.
Households with solar panels on the roof can generate more electricity than they use. You can then feed it back to the power grid for a fee. If you have concluded a permanent contract with your energy supplier, the feed-in fee should also be fixed. But that is not always the case.
At Essent, Energiedirect and DGB, the feed-in tariffs for those with a permanent contract have changed. “Fixed rates apply not only to the energy supplied, but also to the energy supplied back.”
The Consumers’ Association looked at the feed-in fees of 31 suppliers. Most went well, but not all. This leads to irritation in the union. “Consumers opt for a permanent contract because of the security it gives them. But if the feed-in fee suddenly drops after three months, they feel cheated.”
A spokesperson for ACM confirms that such a policy is against the rules. The regulator has informed the suppliers through the trade association that the interim adjustments are not acceptable.
Essent says in a response that it has not changed the feed-in fee for those with a permanent contract for 2.5 years. “It is also unlikely that this will change soon,” reports the energy company, which also responds on behalf of Energiedirect.
2023-07-14 07:15:29
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