Dubai – Emirates Society for Consumer Protection needs to be cautious in online transactions from foreign countries. Product safety cannot be guaranteed. As the service of purchased goods and after sales service are limited, transactions should be done only after confirming several times.
People cannot verify the quality of the goods they buy. There is also a complaint that the online platforms are not ready to take back the complained goods. Caution is advised in this situation. From electrical goods to ethers, there are people who have been scammed online. The society is trying to resolve the complaints received.
Most of the complaints received are related to electrical appliances. Many people rely on online centers because of the low prices. But there is no provision for the same in case of exchange of purchased goods. The companies also say that this has been specified in the terms accepted by the customer while purchasing the goods.
The complaint is that those who bought the mobile phone did not receive the requested model. Even those who have been cheated in this way are not able to resolve the complaint. Even those who purchased perfumes through online purchasers did not get their preferred brand and fragrance.
What was received was not as advertised. UAE is a country that promotes online business. The Society for Consumer Protection said transactions should be done with licensed and authorized online centers.
English Summary: Emirates Society for Consumer Protection urges caution in online transactions from foreign countries.
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2023-07-24 05:24:38
