KOMPAS.com – Social media has recently been enlivened by an upload discussing the Kilo Watt Hour Meter ( kWh) meters old.
The upload was shared by the official Twitter account of the State Electricity Company ( PLN), @ pln_123 on Thursday (12/11/2020).
In the upload, PLN explained several things regarding kWh meters, one of which is about the effect that will be generated from kWH old meter.
“Electrizen, an old kWh meter may not be accurate in measuring electricity usage at home. Therefore, PLN provides FREE replacement services for old or damaged kWh meters. Contact PLN 123, and the PLN team will arrange for a replacement kWh meter 🙂 , “ write account @ pln_123.
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Electrizen, an old kWh meter may not be accurate in measuring electricity usage at home. Therefore, PLN provides a FREE replacement service for kWh meters that are old or damaged. Contact PLN 123, and the PLN team will arrange for a replacement kWh meter 🙂#PLN pic.twitter.com/iYr9BrlLSV
– PT PLN (Persero) (@ pln_123) November 12, 2020
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Until Friday (11/13/2020) afternoon, the upload had received various comments from netizens.
There was one netizen who commented that he wanted to change the kWh meter at his house for fear that the count was no longer accurate.
He also asked whether the replacement of the kWh meter was free or not.
“I want to replace it kwh The meter suspects that it is not accurate, the calculation is FREE, min, there are no illegal fees, “ write a Twitter account @chansykaskus.
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So, what is the official explanation from PLN?
Impact of the old kWh meter
Senior Manager General Affairs or Spokesperson for 2 PLN UID Jakarta Raya, Emir Muhaimin, said that the old kWh meter should be replaced.
Not without reason, the old kWh meter is probably inaccurate in measuring electricity usage in people’s homes.
“The impact of the old kWh meter is that the level of accuracy is reduced, this is what we have anticipated,” said Emir when contacted Kompas.com, Friday (23/11/2020) afternoon.
Emir explained, PLN is gradually replacing kWh meters that are included in the old category, which is over 15 years.
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How to find out old kWh meter
Furthermore, he also explained about how to find out which kWh meter can be said to have entered old age.
In the kWh meter, he continued, there is a year of manufacture that can be used as a reference for whether it is old or not.
Apart from that, his party also has data on which kWh meters are due to be replaced or not.
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“In the kWh meter there is a year of manufacture, actually the customer does not need to be too burdened. PLN has data on which kWh meter to replace,” said Emir.
However, his party will thank you very much if there are people who want to keep reporting on the replacement of the old kWh meter.
“Can be submitted via contact center 123. If using a cellphone, use the area code +123, “he said.Also read: Crowded on Twitter about Electricity Bills Rise, This is Explanation of PLN …
Is replacing free?
Meanwhile, PLN Executive Vice President for Corporate Communication and CSR, Agung Murdifi emphasized that the replacement would be free of charge.
He revealed, PLN is fully responsible for the kWh meter available in each customer.
“kWh meter is a PLN asset that is deposited at the customer’s place. For that, we ask customers to also maintain the kWh meter in their place,” said Agung when contacted. Kompas.com on the same day.
Gradually, he added, postpaid kWh meter replacement is carried out for kWh meters aged over 15 years.
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Replacement of kWh meters
In addition, there are several other conditions that cause the kWh meter to be replaced with a new one.
“And also when the kWh meter is in a condition of opaque / broken glass, animals are taken, dirty which makes the meter stand difficult to read, and if there is any damage or abnormality in the meter,” he said.
Meanwhile, the maintenance program for replacing kWh meters on electronic prepaid meters is carried out for those over 10 years of age.
And also if found damage or malfunction of the meter.
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