Dubai International Airport Returns to Normal Operations After Weather Crisis

Majid Al-Joker, Chief Operating Officer at Dubai Airports, expected Dubai International Airport to return to normal operations today, noting that return to normal means an operational schedule that ‘ airports to return to normal and the airport operating at full capacity.

He said that we have started to return to normal gradually from the beginning of Thursday morning in Terminal 1 and Terminal 3, and movement has become simpler. He confirmed that passenger safety is the priority of Dubai Airports and all partners from the first moment, restoring operations to normal, and minimizing the impact of this crisis on passengers at the airport.

Regarding the efforts made in the past hours and days, he emphasized that the response and emergency teams at the airport and the various organizations, partners before -tactical, and airlines a great job to coordinate efforts to return to normal on the one hand, and to support and help the passengers and guests who are affected.

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He said that the groups that worked and worked to restore the situation as it was diverse, between private and government groups, and between groups inside and outside the port- air, including, but not limited to, “Airport Security,” the Directorate General of Residence and Foreign Affairs,” and “Dubai Customs.” “Health Authority, Roads and Transport Authority” , “Dubai Taxi”, “Ambulance Corporation”, “Dnata Ground Handling”, and others.

He continued: It is true that the capacity of the airport decreased in the first day after the onset of the weather, but the human capacity was based on serving and meeting the needs of passengers -traveled higher than usual, and the aim was to ensure that they received the best level of care they could.

Regarding the facilities provided to the passengers affected by the airport, he explained that communication was ongoing with them to find out what the different needs could be met. , starting with drinks and food, by keeping them informed about all the details, giving them special advice. , rescheduling flights or arranging new flights.

Regarding the airlines that are working or not working at the moment, he explained that most companies are working, but that the situation includes constant changes and updates, so the best way to know the companies and flights is to contact each passenger’s airline. get the most accurate and useful information.

Outstanding efforts

In a press release, Dubai Airports praised the dedicated efforts of the staff working at Dubai International Airport and all members of the airport community, working around the clock to make assured of the comfort and safety of each guest, expressing his gratitude to the guests for their excellence. understanding
She confirmed that due to the unprecedented challenges due to the unprecedented weather that the Emirates has seen in the past days, the staff working at Dubai International Airport and all members of the airport community make special efforts around the clock to ensure. the comfort and safety of each of our guests, and to restore operations to normal.

She said: We take our hats off to our lovely guests for their understanding, and we confirm that we are working side by side with the airlines and our partners. strategic to return operational activities to their normal smooth state as soon as possible.
Dubai Airports urged passengers to contact the airline they are traveling on to get the latest developments related to their flight, stressing that work will continue to improve passenger travel procedures. to complete travel as quickly as possible to get everyone to their travel destinations.

Emirates flight

Emirates Airlines has announced that check-in for passengers from Dubai will be suspended, as customers can now check-in for their scheduled flights. The carrier urged its customers to go to the airport only if they have a confirmed flight, as the airport is still full.
She said: Customers affected by the cancellation of their flights must contact their travel agent or the Emirates Airlines call center to rebook. She called on customers to check the latest flight schedule updates through the website, as customers can expect delays in departing and arriving flights.

Emirates Airlines deeply apologizes to customers who have been affected and who have experienced delays and disruptions in their travel plans due to the bad weather and road conditions, and understands how difficult the matter is for the -everyone affected by it. She said: While some customers were able to return home or reach their destination, we understand that many of them are still waiting for their flights, as the crews We are doing our best to restore all our scheduled flights, as well as providing safe accommodation and various other services to customers at the affected airport.

fly Dubai

For its part, Flydubai announced the resumption of flights from Terminals 2 and 3 at Dubai International Airport, with expected delays in the flight schedule. The carrier confirmed that the company’s teams are working hard to minimize the impact on passengers’ travel plans, thanking passengers for their patience and understanding. The carrier confirmed that flights are operating, but some delays are expected. He urged passengers to check their flight status on the website “flydubai.com” before leaving for the airport. He also urged them to complete their travel procedures online, allowing plenty of extra time for their journey to the airport.

She said the airport will be very crowded, so please arrive early before your flight, and as the flight time and waiting time at the airport is expected to be longer than usual , she suggests grabbing a snack and a bottle of water as you need it. .