Dubai Expands Digital Government Initiative with Smart Customer Happiness Centers

Dubai: UAE’s Digital Government Initiative More Sectoral As part of its expansion into Kalli, the Dubai Road Transport Authority (DRA) RTA) opened two more Smart Customer Happiness Centers . Avoid using smart devices without human intervention Customer services will be provided at both the centers without any association. New centers were opened in Al Manara and Al Kifafa. Smart Center replaces existing Customer Centers here It is being converted into Rs.

Digitalization of improving customer services Encouraging growth and shift to smart channels RTA executive said the new centers are part of the push. Tiv Board of Directors Chairman and Director General Mr. Twar Al Thayer said. UAE to make Dubai the world’s best smart city E Vice President, Prime Minister and Ruler of Dubai Sheikh Muha According to the view of Mammad bin Rashid Al Maktoum He added that the project has been formed. Consumer Centers in Umm Ramul, Dera and Barsha There is also a plan to include smart services. Through this, in the next few years, most of the centers will provide services of Rs. We will also become available hybrid centers.

Visit to Customer Service Center in Al Manara Matwar Al Thayer reviewed the arrangements and arrangements.

Santo provides the best services to the customers. Various schemes to reward and reward positive experiences RTA aims to Smart Kiosks, Website, Smart Apps and Services Consultants and Video Chat Management at Al Manara Center It has been set up. The number of services available at the center has increased from 72 to 239. There is The number of transactions to be completed through the center will be 23,000 by 2022. It is expected to reach 45,000 transactions by the end of Sham. .