TANGERANGNEWS.com-WhatsApp is an instant messaging service that has many users. Many activities rely on WhatsApp as a means of communication such as work, university or projects with colleagues.
This addiction often triggers an uproar when WhatsApp encounters problems like what happened this afternoon, Tuesday, October 25, 2022. WhatsApp users are suddenly unable to send messages in the form of text or media.
As an online service, a large application like WhatsApp is still unavoidable from some problems. Even so, users need not panic.
Starting from Cnnindonesia.com, the following are the steps that need to be performed when problems with WhatsApp occur:
1. Make sure WhatsApp is inactive or not
The first step if you are experiencing any outages on WhatsApp is to make sure the WhatsApp server is down or not. The way to check this is to try opening another application. If everything works normally, the problem may lie in WhatsApp itself.
In addition, the check can also be performed using the Down Detector application to make sure the WhatsApp server is down or not. Unfortunately, if it’s down, you can’t help but wait for the server to reset.
2. Close and reopen the app
When WhatsApp has an error and the server is normal, the first way that can be done is to close and reopen the WhatsApp application. It sounds trivial, but this method can help fix bugs and fix them.
2. Restart HP
When the mobile device is hot or too full which causes WhatsApp performance interference, restarting or restarting the mobile can be one way to fix it. Doing so helps the phone’s operating system to be fresh and running optimally.
When the process restarts, the phone goes through a system-wide charging process. All unused temporary files and junk will be deleted, so when the phone is turned back on, the system will run lighter.
3. Uninstall and reinstall WhatsApp
Delete or uninstall an existing application. Then, go to Playstore and download WhatsApp again. This method can be one of the steps to deal with various ailments from WhatsApp.
WhatsApp deleted and reinstalled can clean cache, RAM. In addition, the system returns to its original settings, updating WhatsApp to the latest version. However, you should backup your data first, especially if there is important data on WhatsApp.
4. Check your Internet connection
A bad or unstable internet signal is a source of interference that prevents messages from being sent. When interference occurs, try to check other applications using the Internet connection or browse. If that doesn’t work, the problem is most likely your internet connection.
5. Empty the cache
While useful as a temporary data store, the cache that can build up can make your WhatsApp application sluggish and even erroneous.
Clearing the cache can be a solution to help troubleshoot problems with applications, such as not loading and others. The trick, open the settings on your phone, select Apps, click Manage apps, find the WhatsApp application, select Clear cache.
6. Make sure the application is up to date
The WhatsApp application updates often to add new features or fix bugs. For this, check the WhatsApp application on your phone for an update request. If so, please update to the latest version immediately. After that, run WA as usual.
7. Use alternative apps
If all the steps have been done and the disturbance does not recover. So, another way that can be used is to temporarily use a similar alternative application.
There are many messaging service applications such as WhatsApp on the Play Store, one of which is Telegram which has not very different features.
Using an alternative application, you can pick up on important issues that have been delayed due to interruptions on WhatsApp.
These are some steps that can be performed when the WhatsApp application has problems or the server is down.
