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“Do not leave any customer in the lurch”

Let’s talk about a time that those under two cannot know. This time when the ballet of the trucks of the suppliers of drinks seemed immutable in cities of France and Navarre.

In Thionville in any case, it was not uncommon to come across several times a week, Place Claude-Arnoult, these delivery men stopping the time to deposit a few cases of various ambrosia and barrels of hopped liquids with more or less full-bodied flavors. . However, pandemic requires, the comings and goings have become more rare over the confinements. And this despite the possibility of taking a juice or a kawa to take away from some cafeterias offering this service.

“There is a lot of work”

But recently this wavering seems forgotten. And for good reason, when one of these professionals is questioned: “There is a lot of work. We had to restock our stocks in order to be able to deliver all the cafes and restaurants that would reopen, ”smiles Cédric Iasi, director of Société Lorraine de distribution, a subsidiary of Soredis (Société rémoise de distribution). This work was all the more important given that, on the logistical side, everything was running a little slowly. “We have to get back on the road. On the commercial side, our teams remained present and active throughout the closure period. On the other hand, in terms of logistics, we really resumed two weeks ago ”, indicates this manager of two warehouses located respectively in Guénange and Nancy. “In eighteen years in the business, I have never seen such excitement. Everyone is on the bridge. “

Leave no one behind

Replenishing stocks is therefore a priority. “Usually, we have a restocking on D + 7, that is to say an order is made seven days in advance. Here we are more on D + 2, the goal being not to leave any customer in the dark. If there is really a shortage of stock because the manufacturers have trouble keeping up, we will look for it at our plant in Reims. “Moreover, as this professional points out, cafetiers and restaurateurs have also called on the technical services offered by his company. “Last minute repairs had to be done, maintenance of the flow pumps. Everything must be ready for the recovery. “

However, with a number of managers not wishing to reopen on May 19, the return to business also implies a change in work habits. At least temporarily. “Usually, we operate on a reduced delivery area. There we must greatly expand the sectors. For example this Monday, I have a truck from Nancy which left for the Vosges and which ends the afternoon in Metz. The real reopening will be for June 9, everyone must be able to work properly. “

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