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DNB warns of increasing fraud methods and shares tips to protect customers

BJØRVIKA (Nettavisen): DNB presented a smashing result of 15.7 billion for the 3rd quarter on Thursday morning.

At the same time, Norway’s largest bank warns of fraud methods that are becoming increasingly sophisticated.

– Every single day we experience fraud and attempted fraud. It’s very tough! There is a lot of fraud, completely new methods and difficult to uncover, says executive director for personal market, Ingjerd Blekeli Spiten, to Nettavisen.

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Watch the video interview with Spiten here:

Exploding in scope

From 2020 to 2022, fraud with so-called “phishing” increased by as much as 920 percent.

– And this development applies to 2023 as well.

“Phishing” – or “net fishing” – is a form of manipulation where you are tricked into clicking on fake links or paying fake bills.

The latest in “phishing” is tricking you into thinking your account has been taken over by criminals. You are then contacted by e-mail, SMS or they are called, often by fake police. You are then manipulated into moving your money from your own account.

For DNB, protecting its customers against fraud is a high-priority task.

Read also: Starburst for DNB: 22 billion evaporated

– Calling from the “police” – asking you to transfer money

– What can you do to overcome this?

– Training: You must not share your secrets, you must not click on links, says Spiten.

Watch out for the very latest cunning scam attempt:

– The last thing we’ve seen now are people pretending to call the police and asking you to transfer your money to a “safe account”. Rest assured that the police will never ask you for this, says Spiten.

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Takes advantage of you when you’re stressed

– The police never ask customers for an account transfer over the phone, as the fraudster here is trying to do. DNB never does either. So be careful, Spiten urges.

– If you are unsure, call us! Also be aware that you can temporarily block your account if you are in any doubt. You can do that, and in that case it will be easy to get access again, she says.

– Call us, call us, call us, is Spiten’s clear call.

She says that many follow precisely that advice and that they receive “hundreds of phone calls every week”.

Also be aware that fraudsters take advantage of you when you are most stressed. for example in the afternoon rush when you long to get things out of the way and it may be easier to press on.

Ecocrime warns: – Affects thousands

Økokrim also warns against a new speculative fraud method using an “IMSI cathcer”.

– This is advanced and organized economic crime that affects thousands of people, says Økokrim chief Pål Lønseth and tells about the first unique case in Norway.

A fraudster has sent an SMS with a link to a fake website asking for your account information, carried out using an “IMSI catcher” installed in his car. Tracking equipment is used to detect whether you are nearby.

– It is the first time we have a criminal case using this method in Norway. We will use this case to become even better at combating digital fraud, and to find out whether this type of mode can be prevented, says Lønseth.

2023-10-20 19:55:23
#DNB #warns #Fraudsters #police

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