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Distribution and governance of insurance products

Entry into force on 1is October 2018, the Insurance Distribution Directive (DDA) shifted the new regulatory paradigm from insurers and distributors to policyholders.

This regulation has the particularity of affecting the entire insurance chain, from product design to contract execution, back office to customer relations and thus transversally both the strategic and commercial dimensions of insurance organizations.

This book presents in a concise manner all the issues covered by the DDA: governance and monitoring of products (validation process, definition of the target market and tests, continuous monitoring of products), coordination to be put in place between organizations. designers and distributors, the prevention of conflicts of interest and the principle of transparent remuneration, and finally, the duty to advise and train sales staff.

It provides operational staff with a commented restitution of the updated texts of the French transposition, an analysis of the major questions that they raise for each actor, as well as comparisons and advice on implementation.

Laëtitia Lafaille, responsible for governance and regulatory matters at Addactis, is a graduate of ESSEC and holds a master’s degree in business law from the University Panthéon-Sorbonne (Paris 1). Mandated by the players in the insurance market, it steers the implementation of compliant and sustainable systems and innovative strategic solutions by providing them with its legal expertise. She also supports them in all their procedures and relations with the French supervisor.

Axel Vigneron specialist in insurance compliance, he graduated from Sciences Po Paris and has worked in both consulting and insurance companies. His expertise covers the entire life and non-life insurance offer, where he is involved in the main missions of the key function of compliance verification, in particular on the issues of product design and distribution, protection of customers, as well as regulatory compliance projects.

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