Diablo brand manager Rod Fergusson said Blizzard has learned a lesson from player reactions to Diablo 4’s controversial balance changes.
“Sometimes we focus too much on game balance rather than fun. You may believe that “everything should be equal” and try to maintain fairness at all costs. On the other hand, there are moments in the game that make players feel like they are cheating or somehow deceiving the developers by using some glitch in the game to their advantage. It can be a lot of fun.”
“That’s why we try to turn a blind eye to such things. For example, now, in the second season, a build of the so-called lightning mage has appeared, which is ridiculously strong. But instead of fixing it immediately, we said to ourselves, ‘Let the players have fun, we’ll deal with it later.'”
This change in attitude contrasts with the first months of Diablo 4’s release, when patches broke builds and drew fierce criticism from players.