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Development internet site weakened owing to “Human Error” Driver, Grievance to CS did not react

To start with, I would like to thank Consumer Media, who handed on this grievance. Beforehand, we experienced submitted a criticism with the CS of the enterprise anxious, but till now (Wednesday 7th September 2022) there has been no response or attempt to contact us.

The detail to complain about is similar human mistake On driver Shipping and delivery of the “Aice” model with car or truck registration quantity: KT 8661 NK.

The timeline began when at 04:00 WITA (Tuesday, September 1, 2022) a auto was read entering a non-public land area around the primary highway. We spontaneously went out to check out what was going on.

When you check with driver linked, driver he reported he was in a state of snooze. We had time to check out the condition of both equally the car and the seized land. The ailment of the supply car or truck appears to be fantastic. Having said that, the crops we planted were all crushed to dying with no remaining.

As of 11.00 WITA the auto has failed to get off and is nonetheless working. In the procedure of releasing this car, we located a lot of points to complain about:

  1. Absence of accountability and treatment driver whoever was liable for the initiative significantly apologized. Even though this is pretty fatal and unsafe and has the possible to threaten the safety of the home’s occupants. Just apologies arbitrarily on the basis of the “disaster”, why driver ought to realize the intention. Whilst it clearly is human mistake.
  2. After properly eradicating the freight car or truck, there was when again no initiative to apologize, enable on your own repair the shattered floor. The automobile just walked away and just overlooked it.

Dependent on this, we check with for a response from interested get-togethers to:

  1. Speak to us instantly as a victim of this incident. We apologize and apologize for the company’s compensation for this incident.
  2. Reproach driver who was on obligation when this incident transpired, with the aim of stopping it from going on once again in the long term.

We have sent a letter of grievance, we hope to get a reaction from the supervisor as shortly as achievable.

Dwiyoga Zakaria Nugraha
Regency. Kutai Kartanegara, East Kalimantan

This article is person created and is the duty of the writer.

AICE Indonesia tariff:


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