In the service industry and customer service industry, interaction with customers is important.
However, sometimes customers make “unreasonable demands” and we get confused…
This time, we will be bringing you a shocking scene from the popular manga “Mobile Shops Are Full of Complaints” by Harapekomonrrow (@harapekomonrrow).
Customers who make selfish demands…
A store manager at a smartphone repair shop was asked by a customer to replace the battery of a smartphone that was not eligible for repair.
When the customer was confused and didn’t agree with the explanation that they didn’t have the necessary equipment for repairs, her husband made a suggestion…?
Where is the repair shop located?
The repair shop is in “Hiroshima”…
When the customer tried to take the item to a repair shop, he learned that the factory was located in Hiroshima, and was confused by how far away it was.
In the end, she gave up on going to a repair shop and decided to have her phone repaired at the store where she bought it…
Readers of this manga
“It’s difficult to explain because the level of understanding varies from customer to customer. ”
“It was refreshing to see the staff refute the nonsense that came from selfish thoughts. ”
“Mobile phone repair often takes time. There’s nothing you can do about it if you force it, and that’s the common rule, so you’ll just have to wait. At work, I get extremely tired when I meet people like this who only think about themselves. ”
Many people expressed sympathy for store staff who have trouble dealing with complaints.
I will give up on bringing it to the factory…
In the story that follows, the customer gives up on going to a repair shop and decides to have the smartphone repaired at the store where he purchased it.
It’s hard to have customers who are too logical…how would you deal with a situation like this?
(MOREDOOR Editorial Department)
(Illustration/@harapekomonrrow)
*The images in this article have permission to be published by the poster.
*The information in the article, including the author’s name, is current at the time of article creation.
▶A customer made an “unreasonable” complaint to a mobile phone shop -> The shop clerk’s “solution” successfully settled the case![Mobile shops are full of complaints]
▶“Are you pregnant?” My daughter became pregnant in her second year of high school… → Her mother faints over her “unexpected partner”!
▶[Counterattack]”Aren’t you cheating on me?” When I ask my husband in front of my “step parents”… my husband has nowhere to escape…[Counterattack against my worst husband]
