In a Press launch writes Danske Bank that in 2019 they grew to become mindful of a series of errors in their debt collection technique. The mistake influenced a large variety of clients.
According to the Dane Tv set 2 financial debt chaos led to unlawful restoration of payments. In addition to the 90,000 shoppers whose debt has been published off, a further 155,000 client circumstances have beforehand been dealt with.
– This implies that a overall of around 245,000 credit card debt selection clientele will be knowledgeable that their financial debt is set to zero crowns and that their account, which has been transferred to credit card debt selection, will be closed, the financial institution writes in the press launch.
Paying out again NOK 650 million
In addition, the lender allocates NOK 650 million to reimburse customers who have been overcharged.
– The historical errors we have found out in our collection programs do not in any way reflect the financial institution we want to be and we deeply apologize for the glitches and effects this has had on influenced consumers, CEO Carsten Egeriis claims in the information.
Map the outcomes for Norwegian prospects
Television set 2 has been in contact with Danske Bank to check with, amid other items, if Norwegian consumers might be fascinated.
– We beforehand noted that we are seeking into outdated financial debt selection instances in Norway to obtain out if the cyber mistake also applies to Norwegian buyers. It is a very long position and the investigation has absent even further into Denmark, suggests head of press Øystein Schmidt at the Norwegian media household.
He says Danske Financial institution will appear again with additional details right after mapping out the implications for Norway.
– It is far too early to explore regardless of whether the corresponding alternative that has now been presented to Danish clients is suitable in Norway, says Schmidt.
—
