If you are an individual, you have a withdrawal period of 15 days … See more –
If you are an individual, you have a withdrawal period of 15 working days from the delivery of your order for the product to be returned to us. The return of the goods is made at your expense with a view to an exchange or a refund of the articles which do not suit you in accordance with article L 121-16 of the Consumer Code. Please note: any product on sale or in promotion will not be taken back or exchanged. No returns will be accepted for goods made to order. The returned product must be in its original condition and packaging. It must not have been used, nor have suffered any damage, however minimal, and be in a state of perfect cleanliness. Incomplete, worn, damaged or soiled products are not taken back. Before any return of goods, the customer must inform the MATHI DESIGN site via the withdrawal form. This right of withdrawal is exercised without penalty, as part of a cash payment, with the exception of return costs and the cost of any services (delivery to RV, upstairs, bulky and / or heavy object … ). Within a maximum period of 30 days from the day of receipt of the returned product, the customer will be reimbursed for the sums paid, less any costs. Either the bank or paypal account will be credited or it will receive a check or a credit representing the amount of the order. See less –
