After “Cyberpunk 2077” was released on the shelves, it set off a boom, but many PS4 players complained that they encountered many problems playing their games on PS4. And Sony announced on the official website that it will remove the game “Cyberpunk 2077” from the PlayStation Store, and stated that players who purchase their games on the PlayStation Store can get a refund.
Currently, “Cyberpunk 2077” related products are no longer seen on its game platform PlayStation Store, and Sony announced on its official website that the company will start to purchase “Cyberpunk 2077” on its game platform to ensure customer satisfaction. Provide a full refund, and the company will remove the game from its platform until the company has notified again. In addition, the company also pointed out that when they confirm that the customer has purchased “Cyberpunk 2077” on their platform, they will start processing the customer’s refund application. The refund method may vary depending on the customer’s payment method and financial institution.
Picture screenshot:Sony
And its gaming platform PlayStation Store also stated on Twitter at about 9 am today (December 18) that it will provide refunds for players of “Cyberpunk 2077”, players can apply for refunds through its link, but many netizens said , Unable to log in to its refund page. Later, at about 11 a.m., PlayStation Store stated that it had noticed that users were unable to log in to its link. Now they are working hard to activate their page as soon as possible. Thank users for their patience. Some netizens left a message questioning whether the posting on their platform meant that the player wanted to continue playing his game and could not wait until the game problem repair plan. Some netizens left a message saying that their company’s refund decision was “good” because they felt that their game’s problems “Tired”.
SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.
— Ask PlayStation (@AskPlayStation) December 18, 2020
–
