A questionnaire is now available online to assess the level of satisfaction of the population with the services of the Waste Treatment Company, which also operates in Ceresole d’Alba and Sommariva del Bosco.
The STR (Waste Treatment Company) operates in the 54 Municipalities that form the Albese Braidese Consortium, including Ceresole d’Alba and Sommariva del Bosco [immagine di repertorio]The STR – Waste Treatment Company offers to the citizens of the 54 Municipalities that make up the Albese Braidese Consortium – including Ceresole d’Alba and Sommariva del Bosco– a short one online questionnaire to investigate the degree of satisfaction with the services offered.
The survey will focus in particular on Ecosportelli, offices responsible for relations with the public for the collection of reports, the dissemination of information, the delivery of equipment and supplies for the separate collection of waste in the area.
Littering and abandoned waste, a campaign in the Langhe and Roero to combat these phenomena
The survey on user satisfaction with services (customer satisfaction) is one of the activities required of public service managers, linked to the strategic objectives and lines of intervention identified by the Regulatory Authority for Energy, Networks and the Environment for the period 2022-2025 and represents the main channel for listening and improvement identified by ARERA.
“The survey is an opportunity to find out opinions and make citizens more aware of STR’s services –comment Piero Bertolussodirector of the Company – We strongly believe in these moments of listening and collaboration, which, in addition to allowing us to constantly improve, allow us to build a new relationship model, based on trust and the legitimation of action and public service. I take this opportunity to thank all the citizens who will dedicate a few minutes to answer the survey”.
In Ceresole d’Alba the new Coabser waste eco-help desk
Il online questionnaire, is available at the link and can be compiled independently from PC, tablet and smartphone or at the local eco-services.
In the months of October and November an STR employee will also be present in the area in the municipalities of Alba, Bene Vagienna, Bra, Canale, Montà, Monticello d’Alba, Narzole, Rodello and Sommariva del Bosco for propose the evaluation of services to all citizens and support them in completing the questionnaire
Excellent results for the 2023 STR urban hygiene service
