Jakarta –
On December 23 2023, I saw a promo banner on the Upoint website page and immediately made a transaction because while I was making the transaction I saw that the promo quota was still available.
However, I didn’t get a bonus or redeem voucher code in the purchase promo, which was in the form of a voucher value equal to the nominal purchase amount. I have made a report to Upoint customer service but my transaction with ID 91b6cd834688d531a4a71573ee473870 was stated as not getting a promo because the quota ran out.
Even though it is clear that when making payments, the promo quota is still available. This means that Upoint does not provide promotions according to quota availability. I have checked on Upoint’s official social media accounts and it turns out that many other customers have experienced the same thing.
Please ask the relevant parties to handle customer complaints seriously. Thank You.
Sugianto
[email protected]
(wwn/wwn)
2024-01-10 11:53:28
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