Crédit Agricole Alpes-Provence has just appointed Alexandre Turquet et Matthew Bourges within its management committee. They join him respectively as director of the local network and director of finance and the working environment.
“These two appointments reflect Crédit Agricole Alpes Provence’s commitment to strengthening its management team to meet the challenges of development, economic and societal performance in the service of the territory and the satisfaction of its customers and member customers,” explains the cooperative bank. present in Vaucluse, Bouches-du-Rhône and Hautes-Alpes.
“Our priority is to strengthen customer satisfaction by relying on our resolutely modern cooperative and mutualist model. »
Alexandre Turquet, director of the local network
Alexandre Turquet joins Crédit Agricole Alpes-Provence after a career of more than 22 years at LCL, where he held several management positions. Graduated in 2007 from CESB of HEC Paris in Management of Banking Activities, he started as an agency advisor in 2002. He progressed to the position of director of agency groups in Paris in 2008, before becoming responsible for commercial development in 2013 and in 2014 strategy project manager on the transformation of the LCL distribution model then on Risk management optimization projects.
In 2019, Alexandre Turquet became director of development for the LCL Méditerranée Network, based in Marseille, where he leads the transformation and development of Private Banking agencies and sites in the South, Languedoc-Roussillon and Corsica regions. In 2022, he will take responsibility for the regional management of Bouches-du-Rhône, 42 agencies and 6 business centers, serving more than 220,000 customers, professionals and small businesses.
With managerial experience, field experience and knowledge of our territory, his strategic leadership is today an asset for our cooperative bank.
“Our priority is to strengthen customer satisfaction by relying on our resolutely modern cooperative and mutualist model,” he explains. We have the responsibility to provide the best in human relations and digital services to guarantee a close relationship. All this, with the aim of being useful and supporting the development of our territories and financing the local economy. »
“The solidity of the mutualist model should allow us to strengthen our role in providing economic support to the region. »
Mathieu Bourges, director of finance and work environment
With 17 years of experience within Crédit Agricole Alpes-Provence, Mathieu Bourges has evolved within the company since his arrival in 2007. He has held key positions such as treasurer and management controller from 2012 to 2020. In 2021, he became Deputy Director of Corporate Market and Private Banking, a strategic role he held for more than three years before taking on, in October 2024, the finance and work environment department.
Mathieu Bourges is an ENSIMAG engineer (Grenoble INP, 2007). He also holds a master’s degree in applied mathematics from Aix-Marseille University, and a master’s degree in actuarial sciences from the Institute of Financial Science and Insurance (ISFA). He has expertise in the financial field and in-depth knowledge of the territory and its stakeholders.
“In a context marked by significant societal, technological and regulatory developments, the solidity of the mutualist model must allow us to strengthen our role in economic support of the region. This mission is a great opportunity to combine commercial performance and economic responsibility in the service of our territory and our customers. »
Valued and understood. To achieve this, we are focusing on enhancing our digital services to provide a seamless banking experience while also maintaining a strong local presence. We will engage with our customers through regular feedback sessions and community events to better understand their needs and expectations. Additionally, collaborating with local businesses and organizations will allow us to reinforce our commitment to the region and create tailored services that directly benefit our customers.
As the Website Editor for world-today-news.com, it is my pleasure to share an exclusive interview with two distinguished guests from Crédit Agricole Alpes-Provence, Alexandre Turquet, the newly appointed Director of the Local Network, and Matthew Bourges, the newly appointed Director of Finance and Working Environment. In this interview, they share their thoughts on their appointments, the challenges they face, and their vision for the future of the cooperative bank.
Editor: Firstly, congratulations on your recent appointments as Director of the Local Network and Director of Finance and Working Environment at Crédit Agricole Alpes-Provence. Can you tell us more about your responsibilities in these roles and how you plan to contribute to the bank’s development?
Alexandre Turquet: Thank you, I appreciate it. As the Director of the Local Network, I am responsible for leading the transformation and development of the bank’s agencies and customer service centers in the region. My main goal is to ensure that we provide the best possible human relations and digital services to our customers while maintaining our close relationship with the community. I plan to do this by relying on our cooperative and mutualist model, which places an emphasis on customer satisfaction and supporting the local economy.
Matthew Bourges: In my role as Director of Finance and Working Environment, I will ensure the financial performance of the bank while also managing its work environment. This includes overseeing risk management, budgeting, and financial reporting. Additionally, I am committed to promoting the bank’s social and environmental responsibility initiatives. I believe that the stability of the mutualist model allows us to strengthen our role in economic support for the region, providing a strong foundation for our commercial performance.
Editor: The appointment of these two individuals reflects Crédit Agricole Alpes-Provence’s commitment to strengthening its management team to face current challenges -Alexandre, you mentioned the importance of customer satisfaction and supporting local economies. Matthew, you mentioned the need for economic responsibility in serving the territory and customers. Can you expand on how you plan to achieve these goals, given the current socio-economic context?
Alexandre Turquet: We understand that customer satisfaction is crucial for the success of any business, and we want to ensure that our customers feel
