Who has never damaged or broken one of their connected devices? Indeed, even with the greatest attention, damage quickly happens and it can cost us dear … What better than insurance to deal with these additional costs, often high in addition to being unforeseen? We have often heard of insurance covering risks relating to the breakage or wear and tear of our smartphones, but the good news is that it also exists for all of our high-tech products! Indeed, the French start-up Coverd is expanding its field of intervention by now providing computers, cameras, tablets and other nomadic objects, in addition to your smartphones. 100% online, this will allow you to insure your products whether they are new, used or even reconditioned, within the limit of their value at the time of the claim.
A complete and transparent offer
Coverd offers you to insure any high-tech device * (purchased and even rented) for the following risks:
- the breakage of the screen, the back and the chassis as well as the components (camera, USB port, etc.)
- oxidation, including on “water-resistant” devices
- battery wear
The company also makes it possible to insure your mobile devices against theft (by break-in or attack) as well as for the loss of a headset by subscribing to an option, the price of which varies according to the model of the device in question.
In this regard, the monthly rate of your insurance fluctuates according to the model of the product to be insured and the option chosen. When a claim occurs, a deductible (between € 30 and € 50 depending on the model) is added to the amount of your premium, which only concerns smartphones.
Coverd insurance is a non-binding service, allowing you to cancel your insurance as soon as you wish, free of charge, by simply sending a registered letter to the postal address provided in the contract or through your member area.
* e-reader, GPS, camera, portable game console, headphones, portable speaker, and more!
A process in just a few clicks
The start-up promises the simplest possible user experience, whether it is to subscribe to your insurance contract or to find out the amount of your premium as well as that of potential repairs.
Here is, step by step, the progress of your insurance process:
- Enter the model of the connected device you want to insure in the search bar
- Select the “New / Used / Reconditioned” tab
You will then see the monthly amount of your premium as well as that of your deductible (only for smartphones)
By clicking on “Next”, you will then have to fill in your personal information thus creating your member account in order to receive all the necessary documentation before committing yourself. To benefit from the Coverd service, all you have to do is start the remote activation procedure which will be detailed to you and make a first payment of your monthly payment.
If you want to know the amount of a repair (broken screen, broken camera, etc.) as well as the procedure to be taken care of, you just have to click on the “Damaged” tab then select the tab corresponding to your problem.
A quality assurance service
Coverd not only undertakes to take charge of your device within 24 hours of declaring your claim, which varies according to the influx of requests, but also to provide you with a mobile phone to replace yours during repairs if necessary.
In addition, the team of professionals is committed to providing you with the most satisfactory customer service. You will be able to reach them via different networks such as online chat, Twitter or Facebook, but also by post. They will then get down to answering all your questions, as quickly as possible and as precisely as possible.
Finally, Coverd ensures quality work by carrying out repairs approved by the manufacturers of your devices such as Apple, Samsung, Oppo or Huawei.
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