Through Dorine Goth
Published on
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It’s official : La Poste is reducing its services. Since the start of last week, the La Poste group has been facing an internal staff management crisis due to the epidemic of coronavirus Covid-19.
Monday March 23, 2020, La Poste announced that it was taking measures to refocus on “its essential missions”. Measures that will have a impact on mail and parcel delivery.
No more mail every day
The first measure concerns agents’ working time mail and parcels which is gradually reduced. These agents will only work four days a week, this week, then three days per week from Monday March 30, 2020.
A new organization of working time which will “have no impact on the remuneration” of staff, specifies La Poste and which should make it possible “to maintain the organization of tours”. These will however be reduced and mail will no longer be delivered six days a week.
At the same time, staggered service outlets will be put in place “to reduce the number of people present simultaneously”. The maximum tonnage is set at 50% of the usual numbers.
Only 10% of offices open
As for the Post offices, the service maintains the opening of only 1,600 offices out of the 17,000 group contact points, or only 10% opening. “La Poste has chosen to concentrate its activity on a target of 1,600 sites to limit employee exposure as much as possible. The organization of each office is adapted locally with, for example, systems for rotating teams every other day, ”she explains.
As a priority, only four services will be open : cash withdrawal at the counter and at ATMs, cash deposit at ATMs, check deposits at ATMs and ballot boxes and remittance of funds ordered by the DGFIP.
The other departments will only be open “when possible, office by office”. “Office trips should only be made if they are strictly necessary. Many operations can be carried out remotely, customers can be supported by telephone or via the digital sites and applications of La Poste and La Banque Postale, ”recalls La Poste.
Limit orders and shipments
To cope with this new organization, La Poste invites its customers to postpone their orders and shipments. “La Poste asks its customers to concentrate their orders and shipments on what is strictly necessary for them. A communication in this direction will be made today to customers and E-merchants, ”she explains.
#THANK YOU !
???????? Help us to continue our activities by protecting the health of postal workers, order online only what is essential for you and only come to post offices if it is really necessary.# COVID-19 #LaPoste pic.twitter.com/2NSwWpm4iz– The La Poste Group (@GroupeLaPoste) March 23, 2020
It intends to organize its action in priority on services that maintain social ties such as the carrying of meals and medicines or the operation “Watch over my parents” which offers regular visits to the elderly.
New measures, which are likely to change depending on the health context.
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