New Delhi ∙ Businesses are not complying with the central government’s order not to ask for personal information of customers. As usual, the mobile number is being asked for when buying goods and paying the bill. At the same time, there is no compulsion to give the number. If you don’t give a mobile number, the people at the counter will give you a number. Otherwise, you cannot proceed with the billing software. Naturally, customers will say the number out of habit. Companies think that as much as they can get is enough. Therefore, there is no need to give the number.
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Businesses continue to collect customers’ personal information at a time when unauthorized data collection and data breaches are a hot topic. A mobile number and billing information can be used to accurately understand a person’s consumption habits and patterns. There is a strong demand for action to stop the solicitation of phone numbers. Union Minister of State for IT Rajeev Chandrasekhar had stated the other day that no mobile number should be given while buying goods in shops unless a reasonable reason is given. He also tweeted that the misuse of personal information will end with the passing of the Digital Personal Information Security Bill.
Public health activist Dinesh S. asked about the shopkeeper’s mobile number when he bought chewing gum from a shop inside the Delhi airport. The minister’s reply was to Thakur’s tweet. The manager of the shop told Dinesh that he wanted a mobile number for security reasons. Then the tweet said that he left the shop without buying chewing gum.
English Summary: Shops Continues Seeking Mobile Mumber While Paying Bill
