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Consumer Rights: The Importance of ‘Cancel Your Contract’ Functionality

In order for the termination of the online contract to be possible, the professional must make available to the consumer a free, permanent, direct and easily accessible functionality allowing him to notify this termination. This functionality will be called “cancel your contract”, a similar formula can also be used.

Once he has received the notification of termination, the trader must inform the consumer. He will then inform him, within a reasonable time, of the date on which the contract will end and the effects of the termination.

To note : any breach by the professional of his obligations will be sanctioned by an administrative fine of a maximum amount of €15,000 for a natural person and a maximum of €75,000 for a legal entity.

2023-06-05 23:15:04
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