Consumer center buttoned up electricity provider after bankruptcy: do customers get money back now?

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Insolvent electricity provider terminates contracts: are those affected entitled to compensation?

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With its model declaratory action, the consumer advice center in Hesse is taking action against Stromio on behalf of those affected. Before the higher regional court it is to be determined that Stromio has breached its obligations. In this way, former customers should be able to receive compensation. Because of the retrospective contract termination, many suddenly had to purchase much more expensive electricity. Some of the basic suppliers raised the prices to over one euro per kilowatt hour because they were surprised by the new customers and the high procurement costs. The increased electricity costs were a not insignificant part of the inflation rate in January.

“Depending on the term, we expect quite considerable damage amounts of several hundred euros per contract and suspect numerous victims. That’s why the lawsuit is an important concern for us. Our lawyers are preparing the statement of claim,” says Wendt. Anyone affected can register in the register of complaints in order to benefit from the effects of the lawsuit. Free entry is possible as soon as the Federal Office of Justice has opened the register. Experience has shown that this will take a few more weeks after the soon-to-be-planned lawsuit. The consumer advice center Hessen also provides information on its website about the current status.

The original of this post appeared first at Inside Digital.