Watan: Some owners of the new iPhone 15 Pro and iPhone 15 Pro Max reported that the color of the metal frame on their phones changed after a short period of use.
Pictures circulated by the company’s customers on social media showed the presence of fingerprints on the titanium metal frame of these phones, especially in the area where the side buttons are located, according to what was reported by the Arab Technical News Portal.
In response to its customers, Apple published on its official website that fingerprints can temporarily change the color of the titanium side frame on the iPhone 15 Pro and iPhone 15 Pro Max, due to the oil present on the skin.
“This is not a permanent condition. Fingerprints can be wiped off just like on any other iPhone to restore a clean finish, using a soft, slightly damp, lint-free cloth,” Apple stated.
Official response from Apple
The change in color of the new iPhone 15 Pro phones raised customer concerns, so Apple preferred to respond officially in anticipation of the spread of rumors that might negatively affect the sales of its new phones.
The American company launched the iPhone 15 Pro phones this year with a body made of titanium metal for the first time, which is a durable metal commonly used in the aviation and space industry, with a relatively lighter weight than other metals. The company claimed that it had adopted a complex manufacturing technology in design and coating.
Similar problems were not observed in the basic iPhone 15 and iPhone 15 Plus phones, as they are made of aluminum, and do not contain titanium, which attracts fingerprints.
