NT merging for months, a lot of problems, ‘tracking group’, rant, ‘Big Du’, make a redundant clue – accelerate recruiting a new CEO.
Mr. Sangwan Poomthien, former chairman of the State Enterprise Labor Union of CAT Telecom Company Limited or CAT and followers of the merger between CAT and TOT Public Company Limited Submit a letter about the problems found after the merger of CAT and TOT as the National Telecommunications Public Company Limited or NT and request that the problem be resolved quickly to Gen. Prayut Chan-ocha, Prime Minister, Gen. Achan Prawit Wongsuwan Deputy Prime Minister, Mr. Arkom Termpithayapaisit Minister of Finance, Mr. Krisada Chinavicharana, Permanent Secretary of Finance, Mr. Prapas Kong-ied, Director of the State Enterprise Policy Office (SorKor), and Mr. Putthipong Punnakan, Minister of Digital for Economy and Society (DES)
From the follow up during the processing period about 1 month ago After the merger on January 7, 2021, there were 6 problems which indicated that the merger was ineffective, namely 1. Organizational structure. At large Where there is a level difference (C) between CAT employees (N1) and TOT employees (N2), where there is an overlapping of management and operation, such as wireless communication lines 1 and 2. There is no roaming network that should be shared. But with a promotion In the service of mobile That is competing and competing with customers, corporate customer sales department With a private department 1 and private sales 2 to the same private customer And sales and customer operations In many areas Is still brilliant And there is competition for customers in the area, etc.
2. Orders, regulations, rules and regulations Is important Which is not clear / obsolete, complex operating procedures, many steps from the case of the commercial procurement regulations that must be canceled, must use the Government Procurement Procurement Act Year As of January 7, 2021, there has been a problem of being unable to pay partners who have an ongoing System Integrator (SI) service contract, or in a SI that has already signed a contract and has to be interrupted. Can continue Causing the problem of being unable to deliver the work to the user which is very high value This causes the risk of being fined or unable to deliver the work to the user within the specified time of the contract.
3. Having a CEO comes from an organization with more personnel. Make consideration Set various policies Focus on the organization rather than recruiting. Appoint the real middleman CEO as soon as the past has appointed Col. Somsak Khao Suwan as the Board of Directors. (Former TOT Chairman) has been acting CEO for another position, but for any reason, I do not know. Acting CEO was appointed to Mr. Morakot Thienmontree, Executive Vice President. Infrastructure Acting for the President again frequently In addition to the fact that the management is still unable to integrate the working cultures of the two companies. May cause merger failure Efficient
4. Should be appointed. Additional committees That is professional Since NT Is a large structured organization There are offices throughout the country. There are approximately 17,000 employees in total and from the merger problems that arise. Having only five members of the Board of Directors is not enough to supervise and formulate policies. 5. Adjusting the IT system That supports customer service As well as the processing system There is currently no perfect system connection.
6. Request for a thorough inspection of the content before delivery. In hiring a consulting company Human resource management of Mercer and KPMG companies spent 48.79 million baht in hiring budget and consulting firms. The organization structure and business plan are EY and Prime street companies that spend 72 million baht in hiring budget to be appropriate.
“Currently, NT has been downgraded by financial institutions. The merger of the two organizations should create synergies. Bringing together the strengths of both organizations, assets worth 300 billion baht, two entities worth 36.7 billion baht, but this is not the case. Especially in the part of Kat Or now known as NT1, financial institutions lower their credit credibility, for example, in the case of requesting a financial institution to issue a letter of guarantee from the original without placing a collateral. Then have to place collateral And being charged by the financial institution that issued the guarantee, charged a fee at a rate that is 2 to 3 times higher than before, causing the cost of work to rise, “said Mr. Sangwan.
–
